1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Was a quirky cottage which had sympathetically modernised. I had never cooked on an Aga before so that was a whole we experience (good and fun)! Location was almost perfect - we had four lovely walks - Mam Tor and Kinder Scout were the highlights but a kcal walk in Buxton and Miller’s Dale were also good. Only downside was having to walk our dogs on leads as the delicate creatures they are they could not bring themselves to do what dogs do n the terraced garden!! Loved Billy Whiskeys and would come back again.
Negative section of review
Need t walk-in dogs - see above
Positive section of review
The rooms were clean and very comfortable. The kitchen was well equipped with a microwave, toaster and crockery for light meals. The location is very good, right in front of the International Conference Centre, with a pub in the block next door where you can drink local beer, and the city's tourist attractions within walking distance.
Positive section of review
The location is excellent for walking. It is very dog friendly. The mature waitress, I didn't get her name, was brilliant, she couldn't do enough for you. She seemed to be the only one who knew customer service. Other visitors felt the same!
Negative section of review
Was very disappointed with the meal option. We went with friends for one of their birthdays and had booked the evening meal option. Luckily they didn't as we had to choose from a separate menu with limited choice, 3 choices for each course.There was NOTHING on the menu that my partner or myself liked, but was told it was that or we would have to pay for the bar menu. Not wanting to cause too much of a scene ( as I had recommended the hotel as we had stayed in January and did not have a seperate menu) I politely asked to speak to a manager but was told they were busy. After standing my ground I was told I could choose from the bar menu. This really spoilt our 2 night stay. DO NOT CHOOSE THE EVENING MEAL OPTION if you like variety or certain meals.
Positive section of review
Wow. From beginning to end of our 4 night stay we were made to feel at home. Steve ( the owner) was fabulous, very attentive and paid so much attention to making our stay the best it could be. The room we had was Cusan (kiss) which was gorgeous.
Positive section of review
Room was nice, i liked all the greenery and all the vines that come through into the middle. The cobble was nice too.
Negative section of review
Was a little long to get to our room, had like 4 doors and a few flights of small stairs. Very squeaky beds.
Positive section of review
Great location and rooms are generally nice and modern. Staff are helpful and welcoming.
Negative section of review
Some of the services that come with the room were not up to standard for the price I paid for the deluxe room e.g. kettle full of lime scale and not emptied, bathroom products not refilled
Positive section of review
The central location, easy accessibility, spacious rooms
Negative section of review
Breakfast was not within the same building, and we needed to cross over street to get to our restaurant for breakfast, where there was very very limited option for breakfast
Positive section of review
Spacious room, friendly staff, lots of parking
Negative section of review
No handheld shower head, and poor ventilation in the bathroom
Positive section of review
Recepcionist was very nice and efficient
Negative section of review
N/a
Positive section of review
No water pressure Couldn’t have a shower
Negative section of review
See above