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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was greeted like a returning guest as I have stayed here before. I was upgraded to the large family room which is downstairs. I was informed of the slight noise from the kitchen extractor units however this had no impact whatsoever. The room was large comfortable and clean. The bathroom had both a bath and separate shower cubicle. The hotel breakfast is all freshly cooked and has a wonderful selection of fruits, juices pastries. All of the staff are super friendly and happy to help.
Negative section of review
The only thing was the automatic light sensor in the bathroom which also activated the extractor fan, which is a little annoying during the night if you use the facility!
Positive section of review
Alan and Sophia are really lovely hosts. I didn’t feel uncomfortable staying in their house at all. The home was absolutely perfect in terms of location for me to get to work and so I hope to stay again in future!
Negative section of review
Nothing
Positive section of review
Rachael was an excellent host. Spoilt us to homemade shortbread biscuits on arrival. The location is perfect and easy to find. Everything you could want and beautifully peaceful. Highly recommend.
Negative section of review
Nothing
Positive section of review
Lovely hotel adjacent to the M74 although motorway noise was not a problem even with the window open. Staff very helpful. Freshly cooked breakfast was great.
Negative section of review
Dinner menu was a bit limited.
Positive section of review
Great location. Clean and comfortable. Hair dryer and tea and coffee making facilities. WiFi. Lots of parking nearby.
Negative section of review
Very mouldy shower with sealant peeling off. Only one channel works on TV. Text with location stated wrong apartment number luckily it had the same name or we'd have struggled to find it without contacting someone.
Positive section of review
Room was clean and comfortable. Breakfast basic but absolutely adequate. Very convenient for public transport.
Positive section of review
Close to the Hyde park and very calm area, so really liked it. Staff very friendly and helpful. Room was clean.
Negative section of review
Even tho i liked it, my partner did not like distance from all attractions, but we had metro and bus stop close by the hotel. Also we were missing towel, after asking they said to wait 15 min, but no one came, so we got it next day. One day after cleaning room we found garbage bins in the middle of the room, eithout plastic bags. But room was cleaned, maybe person was in a rush. But it is not a problem. Just small funny things to improve. Thank you for welcoming atmosphere.
Positive section of review
Excellent meal at superb restaurant. Comfortable room.
Negative section of review
Disliked · Music in all the downstairs rooms was obligatory. The internet didn’t work in my attic room, so I had to sit downstairs. Requests to turn off the music since I was the only guest about were refused. A ‘turn down’ produced little effect.This meant that if you wanted a quiet read, the only option was to retire to your room. A
Positive section of review
Great location central on the main road in Southport
Negative section of review
No complaints, well equipped and reasonable price
Positive section of review
Location is great and staff are great
Negative section of review
Difficult to use the stairs , not well sign posted