1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Amazing breakfast. Friendly and welcoming staff. Arnel is amazing and went above and beyond every morning !
Negative section of review
Spa staff were unfriendly and very unwelcoming. Would not book and spa treatments here.
Positive section of review
We arrived just over an hour early and were able to check in as 2 out of our3 rooms were ready.
Negative section of review
Because we checked in just over an hour early we missed out on the fresh cookies on arrival. Pity we weren’t told to come and collect them at 3pm because I gather they were really nice.
Positive section of review
Everything was very good . Living room and kitchen were very nice. Bedrooms aswell .
Negative section of review
We didn’t have warm water in the kitchen tap
Positive section of review
Convenience for the airport. Close to Melbourne. Attractive location.
Negative section of review
No restaurant/bar.
Positive section of review
Bed was comfortable. The room was very clean and presentable
Negative section of review
The room was very cramped and we felt the price of £125/night was over priced for the location on a housing estate. The path way needs more lighting at night as it was narrow and dark. The light only came on at the far end of the path. There was not enough space to prepare breakfast although a microwave and fridge were provided. The fridge is on the floor and the chair in the room was too big for the room and prevented opening the bathroom door fully. The room would benefit from a long mirror - we were getting ready for a wedding. However the room was very clean and the bed very comfortable. Izabel was welcoming and friendly.
Positive section of review
Location was good, the area is quite and access is simple.
Negative section of review
I don't think my room had been cleaned - the bed wasn't made - in fact, the duvey was chucked at the bottom of the bed, the kettle was dirty with bits
Positive section of review
The location and property was very good. Neat and tidy.
Negative section of review
The sofa bed was not very comfortable for 2 people to sleep. 1 person can comfortable sleep. Secondly, need some utensils to be upgraded.
Positive section of review
excellent room had everything needed for short stay
Negative section of review
very crowded at breakfast with lots of shortage of various foods and utensils and majority of people were for boat show so maybe that weekend could be better planned as always same date.
Positive section of review
Very spacious with fabulous paintings
Negative section of review
Slightly run down - particularly the dining room .
Lytham St Annes, United Kingdom
Positive section of review
Great location, pleasant staff
Negative section of review
We had a older dog with us but room was 3rd floor and lots of corridor to negotiate which wasn’t easy but there was a lift