1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Arrived after long day at golf tournament. They only had double room. I showed them booking confirmation for twin room from Booking.com. Apologised but had no twin room available. I explained it has to be the Oak that made the error as Booking.com clearly booked for twin. My daughter is registered disabled and partially sighted and needed to rest for next day competition. Nothing they could do. I found their 4 bedroom accommodation was available still online. Very poor error. I spent the next hour trying to find late accommodation at extra expense.
Positive section of review
The location is convenient and we didn’t have too far to walk into the centre of Lyme Regis. There is quite a climb up the hill coming home though.
Negative section of review
Nothing comes to mind.
Positive section of review
It was a lovely apartment in a great location, easy walk to the City and the Quay, no complaints at all, thoroughly recommend
Positive section of review
Fantastic location, beautifully maintained apartment, true to the pictures and description
Negative section of review
Would be great to include a microwave and washing machine/drier but otherwise fab
Positive section of review
Smooth checkin process and room was spotless
Positive section of review
Very Well kept house ,garden and grounds 👏
Positive section of review
Breakfast very good , location ok
Negative section of review
Nothing ,
Chester-le-Street, United Kingdom
Positive section of review
Unique full of character
Negative section of review
Coffee machine didn’t work
Positive section of review
Easy to use
Negative section of review
Have your own App rather than using WhatsApp
Positive section of review
Location
Negative section of review
It does need a spruce up