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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location and the bar staff were lovely, very accommodating and friendly with our dog. The food and service in the bar on the evening we stayed was delicious. Overall it was a good stay at the hotel with a dog, however we probably wouldn’t stay again but come back for the main dog friendly bar service (not the restaurant) for the food and the lovely staff.
Negative section of review
Reception staff were not welcoming when entering the hotel. It isn’t made clear enough where reception or the restaurant are, everyone was wondering around looking for the same place. We were charged £20 on arrival for a dog despite pre-paying online before arrival and not being told about the extra charge at any point upon booking. I noted we will be staying with a dog in the special requests and the hotel reached out to say an early check in would not be guaranteed (we managed to check in at 2:30pm) but didn’t acknowledge the dog or use that opportunity to inform us of the charge. I assume the extra charge for a dog is for the extra cleaning, however the room was not clean on arrival! We left it in better condition than we arrived! Very disappointed with the cleanliness of the bathroom, having to clean the room before you can relax is not what you expect. No bowl for water or food is given for a dog so good job we took our own and no blanket, dog bed or a treat is provided. There wasn’t a full length mirror in the room which was disappointing. Breakfast was very poor, the cooked items were ok but they shouldn’t bother with the continental options it’s an embarrassment what was displayed in the restaurant. Other guests were not considerate when coming back to their rooms at all hours in the night slamming doors, which made the dog wake up and then us.
Positive section of review
Noel couldn't have been more accommodating during our stay. He really went out of his way to ensure we had everything we might need. And, he provided some lovely dinner recommendations too. We would highly recommend his holiday home, which is in walking distance of anywhere you might want to visit in Enniskillen.
Positive section of review
Location was great as I could walk with my heavy case(on wheels) to my train and Rabbies coach tour pick up. The staff were most attentive, kept my case while I did my tour and welcomed me back!
Negative section of review
The one lift was out of order for 2 of the days I stayed
Lytham St Annes, United Kingdom
Positive section of review
The king rooms lovely authentic decor The outside seating Beautiful views from sea view rooms The young staff very helpful The vibe
Negative section of review
Needs TLC paintwork throughout The stair and hall carpets need good clean The chair seats in restaurant need throwing away sagging and dirty
Positive section of review
Great location, easy check in . Property more or less as described . Clean and tidy .
Negative section of review
Location and space.
Positive section of review
Private parking lovely hosts, clean room en suite and a great breakfast
Negative section of review
Nothing
Positive section of review
Really easy check in. Great amenities as well. Just what we needed.
Newark upon Trent, United Kingdom
Positive section of review
Location, free parking and bar staff
Negative section of review
Paper thin walls and the reception who checked us in
Positive section of review
Good location and clean room
Negative section of review
The breakfast was lovely apart from the lack of butter and yoghurts on two mornings of our stay. The staff said this was down to deliveries but was easily over come if they had used their initiative A small thing but did put a bit of a dampener on our stay
Positive section of review
Location