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2
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Positive section of review
The location is good - bus from airport will take you to bus stop 3 on the promenade directly outside the hotel. Breakfast was varied although no specific vegetarian options (no veggie sausages for example). The rooms (well mine anyway) overlooked an atrium with 'garden'. The attached bar does basic food and the staff are friendly and welcoming. There is also and onsite 'asian' restaurant although I did not use. Castle Street is very close and has many shops and eating places - most eating places close for orders around 8pm. And the bed was super large.
Negative section of review
Didn't find anything really.
Positive section of review
Food at breakfast very nice, quality meat and enjoyed. The owners of establishment really need to look at staffing levels though. Presented with hot food and no cutlery to eat it with. Not advised about self serve toast so had a choice whether to miss out on toast or let food go cold. Service was poor as appeared to be only one waitress.
Negative section of review
The service should live up to the breakfast provided. Don’t fill all the rooms if you haven’t provided the staffing levels to match expectations.
Positive section of review
I was upgraded on arrival which was a real treat! The bed was really comfy and room very spacious. The breakfast was delicious and I was really impressed with the hotel gym too.
Negative section of review
The shower was a bit low - I’m 5ft10 and struggled to use it because of how tall I am
Positive section of review
Had everything we needed / owner helpful when we had questions / clean and comfortable / good there was dedicated parking
Negative section of review
The toilet flush is a bit dodgy / the individual car parking slots need re labelling as hard to work out which was ours and not all padlocks actually close
Positive section of review
Found it a excellent location and the breakfast was great. Warm and friendly staff all round the hotel. Would definitely stay again.
Negative section of review
Only thing I didn't like was leaving.
Positive section of review
Lovely hotel staff were all incredibly friendly special mention to Brett who was absolutely fantastic
Positive section of review
The room was comfortable and the Thai restaurant within the hotel was excellent
Negative section of review
The shower didn’t work, a shower in another room was made available to us but was somewhat inconvenient. The staff made us feel like it was an inconvenience to them because we told them the shower didn’t work.
Positive section of review
Lovely clean apartment in a great location. will book again
Negative section of review
nothing - all good
Stansted Mountfitchet, United Kingdom
Positive section of review
Shannon was brilliant he needs reward.
Positive section of review
Good location, stunning views
Negative section of review
Spent a while looking for this property as the postcode you are provided with is incorrect which I think sums up the competency of this company. Please spend your money with a rental company that actually respects their guests and values their money. Property was awfully maintained, in desperate need of a new coat of paint and new carpets. Most of the issues I had have previously been raised and the company had said they will be addressed but they haven’t. List of faults: Bottom drawer in bathroom is broken and really mouldy inside, the tap is kept together with tape and the rod holding the shower up is broken so will fall on you. The drawers in the freezer are smashed so you can only open the bottom one, dishwasher and kitchen blinds are broken. Sofa desperately needs replacing, it’s like sitting on a park bench. Property was dirty when I arrived, floors hadn’t been vacuumed, kitchen cupboards were sticky, surfaces were grimy and there were layers of dust snd cobwebs everywhere. Facilities weren’t great. I was given 2 sachets of coffee, two teabags, 4 sachets of sugar and four sachets of milk for 3 nights stay so you’ll need to bring your own tea/coffee things. No oil, salt or pepper in the kitchen if you want to cook and no baking trays for the oven (but there are pans, crockery and cutlery). I spent two hours on my first day locked out of this property because of a faulty lock that needed to be replaced and was unable to get hold of anyone for half an hour during this time.