Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The Ritz-Carlton, Dubai
- “Everything was exceptional, customer service was on point and hotel is wonderful. I would like to return.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Vila dos Poetas - 02 quartos - GD
- “This accommodation is one of the best places I have ever stayed. It is directly on the river, and you have beautiful sunsets that you can enjoy while making a barbecue. Guilherme the host is superb and always helping if they are question or any problems arise. The breakfast is extremely good with a lot of options and they bring it to you whenever you like. I would have loved to stay even longer here. Thank you”
Canada

Tara Vista Inn
- “It was clean. We arrived late, and someone was waiting for us. Check-in was quick”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Diapori Suites Hotel
- “the service and the stuff were very good...the breakfast was amazing and we really enjoyed our stay there.the views and location was great.”
Indonesia

Lovina Beach Hotel
- “The hotel was fantastic. Free breakfast. Beach access. Friendly staff. Clean and comfortable room. I'm going to stay there again when I'm in the area.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Smart Stay SHIZUKU Shinagawa-Oimachi
- “I have stayed twice at this property once when I first arrived in Japan and once when I left. The staff is amazing, helpful and they answer to all your query. The property is spotless and the rooms are quiet. They provide all amenities for ladies. You have a onsen to enjoy and also a sauna. The lounge are has shelves of manga and you have of course TV. Absolutely recommended.”
Malaysia

LESTARI INN RESIDENCE
- “Spacious room and staff-friendly so helpful !”
Netherlands

Best Western Plus Grand Winston
- “It is what I would expect from a Best Western”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

Alojamento Amélie - Apartamento
- “We loved everything about the property. A lot of effort has gone into it and I really appreciated the cleanliness and the facilities: fully stocked kitchen, washer, awesome lighting options, 2 bathrooms, nearby parking and more! The location is within 5-10 mins of 2 large supermarkets, 5 minutes from a lovely green space, and the same for the historic centre. Tip: If you are struggling to get hot water from the bathroom tap adjoining the bedroom, simply turn the shower on for a few seconds and you will get hot water from the tap. We really enjoyed our stay. Amelie is a fantastic host. I don't think we have stayed anywhere better. Thank you so much.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Jurockotel
- “Clean, very nice staff, owner very friendly man! Staff was very friendly. I saw the reception lady really hard cleaning the bathroom, my compliments. I Will go back there next time”
Turkey

Adonis Hotel
- “I’m he whole experience was amazing the hotel staff are fantastic and nothing was too much trouble”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 264
Anchor Point
Seahouses, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Excellent position for watching the harbour also for access to the town/restaurants/pubs and shops. Comfortable and nicely decorated, kitchen well equipped. Good place as a base to see Northumberland.
- Negative section of review
  
  side by side fridge and freezer was difficult to close as doors and need some repairs as it was frustrating having to work out getting them both to close. Not possible to sit out on the balcony as its not very wide and there were no seats,
Reviewed: 6 June 2024 Stayed in May 2024

Annie United Kingdom
From € 184
Park View - Modern - Parking
Brighton & Hove, United Kingdom

Average review score: 8
- Positive section of review
  
  Location is great. Appartement is basic but very convenient. Everything you need is there. Beautiful views!
Reviewed: 6 June 2024 Stayed in May 2024

Kay Netherlands
From € 169
Jacobite Rose
Inverness, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Very well situated.good parking.Nice breakfasts.Paul,a fountain of knowledge.Would highly recommend.
- Negative section of review
  
  No problems.
Reviewed: 6 June 2024 Stayed in June 2024

Richard United Kingdom
From € 235
Sapphire Premier Apartments w/Secure Parking
Cardiff, United Kingdom

Average review score: 9.4
- Positive section of review
  
  Good host. Did come with a welcome pack of crisps and water in a bag with coffee pods.
- Negative section of review
  
  The place wasn't hoovered/cleaned before hand. The carpet had people nails in and on it. Very dusty and dirty, the fridge wants used as it was dirty inside with hair, grime and muck... The walls had holes in. Having to wait hours for a new place to be booked or found and having to book he new place myself and having to pay more for it when it was an error on booking.com behalf and even after having being told by Sara that I wouldn't have to pay anything for ye new booking because it was their courtesy then having to pay was just ridiculous...
Reviewed: 6 June 2024 Stayed in May 2024

Nathan United Kingdom
From € 105
Drimsynie Estate Hotel
Lochgoilhead, United Kingdom

Average review score: 8
- Positive section of review
  
  The location is exceptional , the hotel is stunning and the staff were fantastic.
- Negative section of review
  
  I expected a little more from the bedroom itself as , I paid for superior king room and it was a double room for sure , on the second night I was giving a room with king bed but I did not get the view . This was the only disappointment.
Reviewed: 6 June 2024 Stayed in June 2024

Deborah United Kingdom
From € 36
Central Hotel Cheltenham by Roomsbooked
Cheltenham, United Kingdom

Average review score: 6.2
- Positive section of review
  
  Friendly staff. Easy entering hotel after hours.
- Negative section of review
  
  A bit shabby. No breakfast. Bit tight with tea supplies.
Reviewed: 6 June 2024 Stayed in June 2024

Sheila United Kingdom
From € 62
The Barn B&B
Margam, United Kingdom

Average review score: 9
- Positive section of review
  
  Well appointed, very comfortable and secure
- Negative section of review
  
  Location too near to industrial waste land
Reviewed: 6 June 2024 Stayed in June 2024

Alison United Kingdom
From € 339
Court End Cottage
Silecroft, United Kingdom

No reviews yet
- Positive section of review
  
  Spacious, clean, all good.
Reviewed: 6 June 2024 Stayed in May 2024

lee United Kingdom
From € 168
Mill Cottage - Cosy & Quaint Cottage - 10 mins from St Andrews
Boarhills, United Kingdom

Average review score: 7
- Positive section of review
  
  The surrounding area
- Negative section of review
  
  The shower and bath were awful. No pressure in shower, shower curtain sticks to you so you couldn’t move around to wash, didn’t keep heat. Bath ran extremely slowly. Took too long to fill! This meant my 79 year old mother in Law couldn’t wash properly for 3 days and our preparations for the wedding we were made extremely difficult The seating (sofa etc) was extremely uncomfortable and none of the seats seated a grown man comfortably.. The rugs are extremely dangerous and a few of had falls tripping over them as they moved around on the floor. The TV was so small my Mother in law could hardly see it! This cottage was very overpriced especially as other wedding guests stayed in The Granary for around the same price!!
Reviewed: 6 June 2024 Stayed in June 2024

Pam United Kingdom
From € 40
Brownlows Inn
Liverpool, United Kingdom

Average review score: 7.1
- Positive section of review
  
  not much
- Negative section of review
  
  no breakfast stairs to get there charging a refundable deposit small room and even smaller sink
Reviewed: 6 June 2024 Stayed in June 2024

seabourndt United Kingdom