1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was very good, the atmosphere, the setting was very nice and tranquil. Saw some bad reviews about the hotel - airport transfer bus but if you ask for the times they were on time. Room was nice. Staff exceptional. Ordered food to the room and the person who came was very polite. I didn’t get his name but was very nice. Sarah on the front desk also deserves special praise. Thanks a lot. Was in walking distance to Waterside which was why I chose this place.
Negative section of review
Only staying 1 night.
Positive section of review
The room was comfortable and it looked like the bathroom and possibly the whole room was recently refurbished. The breakfast was excellent and there is a very nice lounge to relax in the evening. There is also a pool, steam room and sauna. A bit small maybe, but a nice little bonus facility nonetheless. The location is good, about 20 minutes walk from the town centre and with good access to the whole Lake District area.
Negative section of review
Just a few very minor things. The extractor fan in the bathroom wasn't working. There was a little late night/early morning noise from folks in the room above. On the 2nd and 3rd mornings there was a large party in and it appeared no extra staff. It should be noted that the staff who were there worked their socks off to just about keep on top of it all and still deliver an excellent breakfast.
Staines upon Thames, United Kingdom
Positive section of review
Amazing apartment. Great location close to the train station for easy commute to London. Amusement park not far off, close to city centre with access to nice restaurants and shops. Located in a nice and quiet area and I felt safe. Parking available. Very clean and comfortable apartment with excellent facilities exactly as pictures shown. Great communication from property management.
Negative section of review
Nothing
Positive section of review
Location, ambience of hotel was lovely. Bright and airy. It was a decent sized room with a good outlook. Enjoyed the bar. Didn't use the Gino d'campo restaurant, but it looked inviting.
Negative section of review
When checking into our room for the first time, a dirty knife and fork had been left on the floor just outside our door. This was removed soon after we brought it to the attention of the reception staff.
Positive section of review
Excellent service from start to finish. Accommodates an early check in also
Positive section of review
The location was nice and central and the pub was good
Negative section of review
The facilities in the room were not worth the price, the shower was too low from ceiling meaning if you’re 6ft or over you won’t fit. The cook breakfast was in edible with under cooked bacon and chewy sausages, the only saving grace was the fruit salad
Positive section of review
Peaceful and in quiet location.
Negative section of review
Nothing
Positive section of review
Breakfast and reception
Positive section of review
Private room
Negative section of review
Hotel is run around coach trippers. Not enough staff in Conservatory Restaurant, leading to excessive waiting time to order meals and even longer wait for food to arrive (evenings). Menu does not change, specials particularly. Book a table as some nights get extremely busy!