1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really loved the suites, they were very clean, spacious, walking distance to cafes, bars, restaurants. The interiors of the suites are beautiful. The communication with them was seamless and very prompt. They were super helpful in storing our bags before check-in time and super prompt on replying to msges. Would highly recommend staying here. The only thing we missed in the room were whisky glasses (considering we were in the land of whisky)
Positive section of review
Great staff, couldn’t have been more friendly and helpful. Excellent breakfast service. Clean, comfortable room. Lots of car parking spaces right in front of hotel.
Negative section of review
Nothing!!
Positive section of review
Modern bright hotel with pleasant helpful staff,especially Jess on reception, in a excellent easy location to central london
Negative section of review
No leisure facilities or separate child play area
Positive section of review
Clean, stylish large room. Super king bed. Spotlessly clean. Good tea coffee milk supplies. Free toiletries
Positive section of review
Nice beer garden/ courtyard area. Could order food downstairs. Decor in room was nice.
Negative section of review
Ordered and paid for a cappuccino (coffee machine present) was given an instant coffee with froth on top :( The whole place smelt very bad. The stairwell was a different smell to the corridor and the room had been recently painted and the fumes in there were very strong. Some of the staff were friendly but there was no real attempt at any customer service.
Positive section of review
Really friendly staff, great location for Wembley.
Negative section of review
The view
Positive section of review
Amazing location, vibrant area, nice staff.
Negative section of review
Room too small (I guess that's expected in London). The sink was about to get fully clogged. I was only there for 2 nights so I didn't have enough time to ask for it to be fixed. But I still do expect that the quality control checks that should ideally happen on the rooms were supposed to detect this issue upfront.
Bishopsteignton, United Kingdom
Positive section of review
All staff were very friendly and engaging
Negative section of review
Ground floor disabled room
Positive section of review
Very clean and near to the city centre
Negative section of review
Not a dislike just a little niggle that the air con didn’t work and room got a bit warm. We did mention it to the lady on reception and she said it would be taken care off.
Positive section of review
Great location easy parking
Negative section of review
Unable to get breakfast before 9am