1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Check in was quick, the room was clean and tidy, swimming/spa was free for customers which I thought was a great touch! Location was perfect ! Parking was easy little expensive but it’s a city
Negative section of review
Parking was a pricey
Positive section of review
Staff friendly good location had afternoon tea very nice good value for money nice historical building that's why we stayed
Negative section of review
The carpet seemed like it hadn't been vacummed i could feel bits under my feet dirty tissue behind the bathroom door left for 2 days
Positive section of review
The breakfast was very nice and simple. Trust was left for all to follow guidelines. Tech was used well with the property
Negative section of review
The lack of a face from time to time
Positive section of review
Super location. Took number of photos considering it was just a short stay while travelling!
Negative section of review
Loved the bedroom arrangement and size of the bed! View from the window across the rear gardens and the river Thames exceeded expectations. Also restaurant enjoyed fabulous views with good menus.
Positive section of review
Everything was very straightforward. Quality of room and value for money.
Negative section of review
A little walk into town but we quite enjoyed that but anyone with mobility issues would have to have transport in.
Positive section of review
Welcoming. Friendly. Helpful staff Great breakfast choice. Lovely pool.
Newcastle upon Tyne, United Kingdom
Positive section of review
Facilities and staff behaviour and kindness
Positive section of review
Clean, quiet, comfortable and well located
Positive section of review
The bed and location close to everything
Positive section of review
Perfect location close to kings cross