“Nice, friendly staff, nice hotel which is located in an ancient church. Nice breakfast.”

“We had a fantastic stay at the Baglioni Santa Croce. The location was perfect for walking around Florence and it is close to all major attractions. Despite its central location, the hotel is located off the main tourist path, so it is quiet. We had a suite which was spacious and clean. Covid measures were taken seriously at this property and we appreciated being able to have breakfast a la carte, instead of the buffet. Good internet, comfortable bed and good AC. But what made our stay so amazing was the staff at the reception and at the restaurant. In particular, a special thanks to Denisa whose helpful advice and recommendations were appreciated and to Matteo who took good care of us during breakfast and lunch. We would definitely recommend and stay at this property again!”

“The building, the staff super welcoming, knowledgeable and lovely. We loved the hotel very much Location is also fantastic.”

“The staff was very warm and friendly. They had great knowledge of restaurants and sights”

“The co operation of the staff and their nice warm friendly attitude. The location is right in the heart of attractions. The facilities are great.”

“From the second you pull up you are welcomed to thier property. You do not get checked in, you are welcomed, shown around, told the history of the property and oriented to your new surroundings. The hotel is five star rated for a reason. Service and personal touch make you want to start planning your next visit even before the current one ends. You are located near everything you could want in Florence. Our room had a view of the Duomo. As an added bonus, there is a looking glass into the building that displays a DaVinci work. Stunning facility and world class service.”

“Kindly updated both roomto suite which is Perfect for us with a child! Excellent room with Excellent service！”

“Staying at the Baglioni Relais Santa Croce was like staying at luxurious museum in that the building is rich in history and every comfort is available!! The staff is amazing, it was my first trip to Florence and I felt the location was perfect, quiet street with easy access to everything. In the inner courtyard of the hotel has a three star Michelin restaurant with a beautiful atmosphere ( reservation recommended it was booked during our stay )”

“Up class property from the 1600. well maintained to the finest details.. Staff with a genuine care of clients beside of their smiles and caring body language..”

“Swanky hotel and restaurant in an excellent location. Staff extremely accommodating professional. Highly recommend.”