Relais Santa Croce, By Baglioni Hotels
Via Ghibellina 87, Santa Croce, 50122 Florence, Italy – Excellent location – show map
Excellent location – rated 9.4/10! (score from 169 reviews)
Real guests • Real stays • Real opinions
The staff are amazing. The property is very rich with its interesting history and well located in the middle of the center.
United Arab Emiratesthe best location without being loud outside at night
United States of AmericaCentrally located near many places of interest. Friendly staff, nice size rooms, great amenities.
United States of AmericaLovely building and rooms, gracious staff and exceptionally good food!
United States of AmericaNice, friendly staff, nice hotel which is located in an ancient church. Nice breakfast.
GermanyWe had a fantastic stay at the Baglioni Santa Croce. The location was perfect for walking around Florence and it is close to all major attractions. Despite its central location, the hotel is located off the main tourist path, so it is quiet. We had a suite which was spacious and clean. Covid measures were taken seriously at this property and we appreciated being able to have breakfast a la carte, instead of the buffet. Good internet, comfortable bed and good AC. But what made our stay so amazing was the staff at the reception and at the restaurant. In particular, a special thanks to Denisa whose helpful advice and recommendations were appreciated and to Matteo who took good care of us during breakfast and lunch. We would definitely recommend and stay at this property again!
CanadaThe building, the staff super welcoming, knowledgeable and lovely. We loved the hotel very much Location is also fantastic.
SwitzerlandThe staff was very warm and friendly. They had great knowledge of restaurants and sights
United States of AmericaI have travelled the world but I have yet to meet such amazing staff as in Santa Croce. They were all just so incredibly helpful and very pleasant to deal with. They could not do enough for us. It really is the staff that make a hotel a great experience. As my friend mentioned to me it was a bit like visiting family, that’s how nice they are! Great hotel location and rooms very clean. Wouldn’t stay anywhere else if I travel to Florence again. A must!
United Kingdomthe hotel very comfortable location in the historic center of the city. Denise is very prudent manager showing the best places to visit, absolutely exclusive in exception of standard tourist routes. manager Alessandra provides maximum attention and comfort to guests, so you feel like home!
Samoa
- What guests loved the most:
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Jamal
United Arab Emirates
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John
United States of America
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Debra
United States of America
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Carol
United States of America
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Samia
Germany
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Alexander
Canada
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Maria
Switzerland
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Jay
United States of America
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United Kingdom
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Iurii
Samoa
Categories:
Stay in the heart of Florence
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A 5-star hotel set in an 18th-century building, Relais Santa Croce is one of the most luxurious, stylish and elegant properties in the historic center of Florence. It is located between the Santa Croce Basilica and the Cathedral.
The hotel blends modern details and a classic décor. On arrival you can admire frescoed ceilings, and a comfortable and elegant lounge. There is also a music room where aperitifs and entertainment activities take place.
High-quality comforts play an essential role in all rooms, which come with antique furniture and fine fabrics. Some rooms offer a plasma-screen TV, walk-in closet, and a bathroom with rain shower, and sauna or Turkish bath.
WiFi is free throughout. The restaurant serves simple, tasty dishes, made from seasonal ingredients and you can enjoy the award-winning Pinchiorri winery on site. Fresh produce is bought daily from the historic Sant'Ambrogio Market, just 1,300 feet away.
Relais Santa Croce, By Baglioni Hotels' staff can assist you with tour bookings, restaurant and museum reservations, and theater or concert tickets.
This is our guests' favorite part of Florence, according to independent reviews.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
See what guests loved the most:
- Jamal
United Arab Emirates“The staff are amazing. The property is very rich with its interesting history and well located in the middle of the center.” 
John
United States of America“the best location without being loud outside at night”
DebraUnited States of America“Centrally located near many places of interest. Friendly staff, nice size rooms, great amenities.”
CarolUnited States of America“Lovely building and rooms, gracious staff and exceptionally good food!”
Samia
Germany“Nice, friendly staff, nice hotel which is located in an ancient church. Nice breakfast.”
Alexander
Canada“We had a fantastic stay at the Baglioni Santa Croce. The location was perfect for walking around Florence and it is close to all major attractions. Despite its central location, the hotel is located off the main tourist path, so it is quiet. We...”
Maria
Switzerland“The building, the staff super welcoming, knowledgeable and lovely. We loved the hotel very much Location is also fantastic.”- JayUnited States of America“The staff was very warm and friendly. They had great knowledge of restaurants and sights”
- AAnonymous
United Kingdom“I have travelled the world but I have yet to meet such amazing staff as in Santa Croce. They were all just so incredibly helpful and very pleasant to deal with. They could not do enough for us. It really is the staff that make a hotel a great...” 
Iurii
Samoa“the hotel very comfortable location in the historic center of the city. Denise is very prudent manager showing the best places to visit, absolutely exclusive in exception of standard tourist routes. manager Alessandra provides maximum attention...”
- Is there a balcony with a nice view?Dear Sir, thank you for your kind equiry. We kindly inform you the only room with a nice terrace and a stunning view over Santa Croce Church is our Terrace Junior Suite. All the other rooms do not have balconies. Best Regards,Answered on 27 July 2022
- hello- you got rooms with a connecting door?Good afternoon from Florence! Yes we do have the Family Junior Suite category, consisting in two rooms connected by a small corridor, with a main door outside the corridor to enter in the Suite. King regards, FloraAnswered on 25 March 2023
- Can bed please be two twin beds instead of one bed. ?? Thank youWe inform you that upon request the bed can be with twin beds. Kind regards Front OfficeAnswered on 29 September 2022
Guelfi & Ghibellini
Food: Italian
Open for: Breakfast, Lunch, Dinner, Cocktail hour
- Private Bathroom
- Outdoor fireplace
- Bicycle rentalAdditional charge
- Live sports events (broadcast)
- Live music/Performance
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Themed dinnersAdditional charge
- Walking toursAdditional charge
- Temporary art galleries
- Evening entertainment
- Cycling
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Valet parking
- Parking garage
- Electric vehicle charging station
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Heating
- Car rental
- Packed lunches
- Soundproof rooms
- Elevator
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- MassageAdditional charge
- German
- English
- Spanish
- French
- Italian
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Relais Santa Croce, By Baglioni Hotels accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
When booking more than 5 rooms, different policies and additional supplements may apply.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Please inform Relais Santa Croce, By Baglioni Hotels of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Relais Santa Croce, By Baglioni Hotels
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Room options at Relais Santa Croce, By Baglioni Hotels include:
- Double
- Suite
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The prices at Relais Santa Croce, By Baglioni Hotels may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Relais Santa Croce, By Baglioni Hotels offers the following activities/services (charges may apply):
- Massage
- Cycling
- Evening entertainment
- Head massage
- Happy hour
- Foot massage
- Cooking class
- Full-body massage
- Walking tours
- Back massage
- Live music/Performance
- Hand massage
- Tour or class about local culture
- Couples' massage
- Live sports events (broadcast)
- Bicycle rental
- Temporary art galleries
- Neck massage
- Themed dinners
-
Guests staying at Relais Santa Croce, By Baglioni Hotels can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).
Breakfast option(s) include:
- Buffet
- À la carte
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Relais Santa Croce, By Baglioni Hotels is 2,300 feet from the center of Florence.
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Check-in at Relais Santa Croce, By Baglioni Hotels is from 2:00 PM, and check-out is until 12:00 PM.
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Relais Santa Croce, By Baglioni Hotels has 1 restaurant:
- Guelfi & Ghibellini
