1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The chalet, nicely decorated, very comfortable, well equipped and spotlessly clean. The location perfect, a stones throw to the beach, pubs and restaurants and the view stunning. Arrived to a lovely welcome pack of local goodies and fresh milk in the fridge. We were very lucky with the weather and enjoyed sitting on the balcony looking down to the harbour & sea. A perfect break and if we visit Lyme in the future will definitely book again.
Negative section of review
Nothing - except more mirrors and a few hooks would be welcome.
Positive section of review
The only downfall about the stay was the lift broke down and I'm disabled had to use staff lift and parking we paid for parking and we got back after we had been out they had let our space out even though we had paid for 2 days pretty bad when you have issues
Positive section of review
Facilities are great. Bar is good with a nice menu. Views are fantastic and some nice walks on the door step. Barman was very good at his job. Bar manager was on hand and helpful. Reception were very welcoming.
Negative section of review
Most of the staff were really nice. One seemed to let the side down and lower the image of what is a really beautiful establishment.
Positive section of review
Cat the host was amazing and friendly and boy dose she love those animals we even got an amazing aurora /northern lights couldn't have asked for more
Positive section of review
Clean, tidy, plenty of tea and coffee available, plus lots of fresh towels etc. For 158 quid for a two night weekend stay you can’t complain.
Positive section of review
The service staff was responsive and welcomed us. Everything was explained and shown. It was a pleasure to work with them.
Negative section of review
Everything was OK
Positive section of review
Comfortable bed, the room was big enough, as well as the bathroom. The staff was nice and helpful.
Negative section of review
You cannot open the window. There could be bigger choice at breakfast.
Positive section of review
Grounds are amazing. Generally place is fine.
Negative section of review
Slight odour of drains in room. Pillows not comfortable
Positive section of review
Excellent answer staff brilliant
Negative section of review
Meals very expensive
Positive section of review
location
Negative section of review
uncomfortable old mattress, bar closed, way overpriced for complete tat, how is this hotel allowed to operate? 1970s type room