1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Wholesome continental breakfast. Parking for guests was a bonus and needed due to on street parking limitations. Easy to walk into Norwich City. Was aware of the noise from the bar downstairs, so it wasn't a surprise later in the night.
Negative section of review
Rather than didn't like, a couple of points to improve. Room 3. Extractor fan in shower room needs attention. Right curtain next to the wardrobe needs a clean. The bed slats need looking at, if you turn over in the night, it's a bit noisy.
Positive section of review
As soon as we opened the door the heat in the house was so inviting . It was like a hotel everything catered for . So comfortable will definitely be coming back .
Negative section of review
There was no garden. But we knew that and it would be just be for 1 overnight again.
Positive section of review
Very Clean and staff very friendly and helpful. Lovely breakfast and plenty of choice
Negative section of review
Beds a bit uncomfortable
Positive section of review
Location, service and prices was good. Breakfast was a little underwhelming
Negative section of review
Breakfast was a little underwhelming
Positive section of review
First class professional staff from the Doorman to the breakfast servers!
Negative section of review
Old world charm!
Positive section of review
Location was good for us as visiting family
Negative section of review
The property is very old and needs upgrading. Our rooms 26 and 31 were on the lower floor. The flooring in the upper apartment is so creaky and any movement disturbed our sleep. There was no soundproofing and you could hear talking and laughing. Someone late at night was banging on our door or the neighbouring door. I couldn’t sleep after that.
Bishops Stortford, United Kingdom
Positive section of review
Easy to access, very good value for money.
Positive section of review
Beautiful building with a great car park
Negative section of review
Wish there was less stairs!
Positive section of review
Excellent sized room
Negative section of review
Shower causing water all over bathroom floor
Positive section of review
Beautiful
Negative section of review
Slightly deceptive as our accommodation was modern (1970s?) block behind the main hotel