1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We had a great stay at The Hedley Townhouse. The hotel is spotless, nicely decorated and the rooms are nice and comfortable. The owners are super friendly and caring for their guests. They put breakfast items in the tea room in the morning, which was very nice before starting the day exploring the area. The location is perfect, just a few steps from the beach in a quiet area with dining options around. It was a great experience all around and we would stay there again if coming back to Bournemouth!
Positive section of review
This really was a top quality studio apartment, extremely well equipped, very clean, comfortable bed, everything provided. It’s large. We were only there for a night but it would be great for longer. Exceptional value.
Negative section of review
We missed the message about picking up the keys and the reception desk was in a building about 1.5 miles away.
Positive section of review
The location is great. The house is nice. The room was good. The man, who fixed the accidental power outage caused by another guest, was there instantly and extremely helpful.
Negative section of review
The staff was online only. I can see that some people might like that but we struggled with it. A couple of times it was hard to actually get ahold of an actual person. Response could take up to several hours. I didn't realise parking would be down the street, on the street, if you can find space. The walls are thin so you constantly hear the other guests, so hopefully you aren't a light sleeper like me.
Positive section of review
Everything was great,Joe and Steve were brilliant hosts,room was clean and comfortable, breakfast was outstanding, really enjoyed our stay,will definitely be going back
Positive section of review
Lovely breakfast lots of choices, room very clean with a wonderful shower, had a really good nights sleep, bed very comfy, room airy and relaxing
Negative section of review
All good
Positive section of review
Way to much noise from other rooms and also floor boards to squeaky could hear everything lack of sleep my daughter kept waking due to noises
Positive section of review
Lovely site. Very clean, quiet and comfortable. Amazing history and added benefit of entry into whole building and exhibits.
Negative section of review
Cooked breakfast/hot sandwich sausage/bacon would've been a lovely addition
Positive section of review
Convenient location. Great breakfast No fuss Great value
Negative section of review
We’d booked a family room for 4 of us but sadly not quite set up for 4. ie only 2 mugs, duvet on sofa bed was a single, only 3 sets of towels. Air con not terribly effective so quite warm!!! Small room - a bit squeezed for 4 but functional.
Positive section of review
Great location, clean, well managed.
Negative section of review
Breakfast was good, but could be improved.
Positive section of review
Liked the room
Negative section of review
The fact the windows weren't cleaned so couldn't see out to the canal