1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Welcoming staff who showed us to the room and explained the facilities. Great value for money B&B deal with a really good choice for a freshly cooked breakfast. This was our 2nd stay at Kirklands and this time we had dinner which was excellent. The best meal in our 1 week tour of this part of Scotland.
Negative section of review
Our stay could not be improved. Great value for money at this family owned and run small hotel.
Positive section of review
We arrived at a building site not being told in advanced. The hotel only accepts card at the bar. we weren't told that we travelled through the night to be meet with ignorance and very unhelpful staff. We had a lady in a wheel chair and the stress and anxiety that caused was on another level for us.
Negative section of review
The dust was everywhere they were hanging doors as we walked in we were sent in the back door we hadn't a clue were that was not one person was on hand to advise us
Positive section of review
The staff were so friendly and kind. They were incredibly caring and helpful when my daughter was ill through the evening too. The room was wonderful too! Will most certainly stay again if we come back to Chester!!
Positive section of review
Lovely friendly people, the best pizza chef in the world, and brand new comfortable rooms - in a great location. What more could anyone want!
Positive section of review
Felt at home immediately. Great hosts and good location. Excellent breakfast and friendly bar to get to know your fellow guests.
Negative section of review
Nothing
Positive section of review
Lovely place in the Old Town. Loved my room. Out of my window, you could see the Old Town. Lovely and clean
Positive section of review
The hotel is lovely with very friendly staff. Lovely view from bar
Negative section of review
Bathroom was a bit like fawlty towers, in a funny way- to get bot water for a bath we had to call reception who advised us to run sink taps and flush toilet. This brought piping hot water but then no cold water! Had to sit and wait for an hour for it to cool down to get in
Positive section of review
Superb location. Everything had been considered
Negative section of review
Nothing. Perfect
Great Yarmouth, United Kingdom
Positive section of review
The hotel is good enough
Negative section of review
Booking.com is crap
Positive section of review
The location
Negative section of review
The only minus - the walls are thin enough to hear the noise caused by other residents during the night time.