1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very good hotel/ pub restaurant. Bedrooms were tasteful with lovely period features. We ate at the hotel which was very good and the breakfast was as good as it gets. The staff were a delight and all set in a very good location. If working or visiting the area again, it will be the first place I will look to book.
Positive section of review
The staff is very welcoming and friendly. I had the chance to try the cuisine, and it was very good... convenient location for getting to work. Rooms with everything you need.
Positive section of review
Hotel seems to be quite new and very well run. Communications prior to arrival were excellent, facilities were good anf the breakfast in the morning was also very good.
Negative section of review
Parking at Whitefriars Public Car Park is quite expensive at GBP25.00 a day.
Positive section of review
Very close to Airport which can be chaotic at the moment with traffic, so best to stay local for early flight
Negative section of review
Not for those who are infirm or difficulty climbing narrow steep stairs to tight loft area
Barnard Castle, United Kingdom
Positive section of review
Staff very friendly and food very very good. Room was clean and comfortable. Would definitely stay again.
Negative section of review
No Wifi in the room I was in which as it was a work trip was annoying but the Wifi worked well in the bar. TV also suffered from signal issues but the pub is in the middle of nowhere.
Positive section of review
We chose this hotel as it is close to the station and we like the spa.
Negative section of review
Paying for the spa when your a customer staying. Our air conditioning was not working and the tv was not working properly.
Positive section of review
Location fantastic, parking was an issue we were warned,
Negative section of review
The paint peeling at the door did take an effect on my shirt when touched (pleased I was not in a suit) lavatory door would not lock effectively, (Sing,) the shower was limited and cold on the Sunday morning and had a hole in it (which was repaired that day TBF) The curtains where thinner than paper the net curtains with a gap at the base so people are able to walk past and look in,
Positive section of review
Where the hotel was and how close it was to amenities
Negative section of review
The carpets in the room we're dirty there was dirt on the bottom of the bed sheet tried 6 times to get hold of room service with no joy had to phone reception no one answered there either when I finally got hold of reception the phone was answered with what do you want then was told room service would contact me when they could
Positive section of review
The hosts were friendly and the breakfast was good.
Negative section of review
We needed to walk uphill for 40 min to reach there. Drivers won't have this problem.
Positive section of review
Cleanliness
Negative section of review
Nothing