How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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ibis London WembleyAverage review score: 7.8
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Positive section of review
Close to wembley ,and great value for money off booking.com ,breakfast was also lovely and loads of choice,don't normally do these reviews but was really impressed when staying here after the walk fa cup final with my daughter
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Queens Hotel & Spa BournemouthAverage review score: 7
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Positive section of review
The staff was amazing, very helpful people and really made me feel good in my weekend. The food was great, their service for booking a table , very fast . On check out , the staff kindly offer to call a taxi for me .
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Negative section of review
I would probably need to say the cleaning process wasn’t very efficient.
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Gannets Rest - Spacious Static Caravan with Sea ViewsAverage review score: 9.5
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Positive section of review
Spotlessly clean. Absolutely everything you’d need and more. Lots of fantastic little touches. Great location, easy to find. Great communication from hosts.
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Negative section of review
Nothing.
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Quest Liverpool City CentreAverage review score: 9.1
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Positive section of review
Location and cleanliness was superb as well as facilities in room. Very modern and tastefully done - large shower which was awesome.
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Negative section of review
The only negative thing was that the pillows were not to my liking (too hard) but everything else was superb so can’t complain.
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WENSLEYDALE, OLD SCHOOL ROOMS - Ground Floor Luxury Apartment in Richmond, North YorkshireAverage review score: 9.8
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Positive section of review
The property was very modern, clean and comfortable. The rooms were light and airy.
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Negative section of review
Nothing everything was superb
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Cavendish HotelAverage review score: 6.2
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Positive section of review
The staff member who assisted with our complaint was very helpful and apologetic.
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Negative section of review
This hotel is in urgent need of refurbishment and a deep clean . Our allocated room had underwear from a previous guest under the bed and gin bottles in the wardrobe,the whole room was grubby and clearly had not been cleaned properly. All communal staircases and lift are very dirty and sticky . After speaking to reception re the above we were given an upgrade to another room which was at least clean with no hidden nasties . This hotel has only one lift for guests this broke down so all guests had to use a staff lift not ideal for disabled guests as it was very small and a heavy door to open and a cage lift . This hotel looks very tired on the outside,the reception area is nice plus the restaurant and bar area all good,it's when you step behind reception to head to the rooms that you see just how shabby it is .
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Rose and Crown Bath
Hinton Charterhouse, United Kingdom
Average review score: 8.9-
Positive section of review
Perfect location as we were walking the Limestone Link. Car park was large.
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Negative section of review
Paying a premium price for a room at the Rose & Crown it’s seems abhorrent you are expected to pay for a continental breakfast. I would recommend the Riders Rest Cafe 5 minutes drive away. The correspondence with the property from booking until arrival was prompt but always fractious. On arrival we were running late but this was dealt with in a rather impertinent manor by the staff.
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Old Daltongate HouseAverage review score: 9.5
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Positive section of review
Location, friendliness of hostess, breakfast, cleanliness
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ibis Liverpool Centre Albert Dock – Liverpool OneAverage review score: 7.8
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Positive section of review
Excellent location for Albert Dock.
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Negative section of review
Security: anyone could use the lifts and access the rooms. Compared to the Ibis hotel I stayed at in Manchester, which was cheaper, the layout of the room in Liverpool was poor; no socket near a mirror for using the hairdryer, no dressing table with mirror.
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Radisson Hotel YorkAverage review score: 8.3
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Positive section of review
Location is great
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Negative section of review
Nothing
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