Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Ramada Downtown Dubai
- “The staff were friendly and very helpful. Our suite was huge and we got upgraded to have view at the water fountains. Which was stunning!”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Diamond Hotel
- “All good, I really enjoyed”
Canada

Pinnacle Hotel Whistler
- “The staff of the hotel was super nice and helpful! The room was incredible, better than expected. Thanks a lot for making our stay spectacular.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Anessis
- “We had the absolute best stay here there is not one fault to be made about this place from the rooms to how nice and accommodating the owners were for transfer services to the location !! Would highly recommend this place to anyone”
Indonesia

Kelingking Sunset Point Hotel & Spa
- “Everything 👌location, nice tidy room, super helpful and polite staff.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Rinn Nishiwakamatsu
- “Authentic Kyoto style with internal zen mini garden Spacious and comfortable 2 restroom and 1 bathroom Fully equipped kitchen”
Malaysia

Traders Hotel, Kuala Lumpur
- “This location and room conditions are extraordinary. The experience in dining, staying, and general areas also was exceptional. We experienced the best view of Petronas Tower.”
Netherlands

Hotel Mai Amsterdam
- “Great location, very comfortable rooms, spectacular breakfast”
Poland

Hotel Górski
- “All is great there. Super breakfast and food, dinner etc. Staying there every summer several times”
Portugal

PortoSoul Trindade
- “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Akara Hotel
- “Excellent room Excellent breakfast Excellent staff Everything has a very classy high class feel to it, for the price we paid, it was a bargain”
Turkey

FONTANA VERDE
- “The room was spacious and modern. The hotel pays for one taxi to the airport per reservation, which takes around 8-15min depending on the traffic. We required 2 different transfers since we had different flights, the staff of the hotel was very helpful in calling additional taxi, so we didn’t need to deal with frauds in Turkish taxi apps.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 87
Wherry Hotel
Lowestoft, United Kingdom

Average review score: 8.1
- Positive section of review
  
  The buffet evening meal was good value for money and the roast beef was excellent. My room was better than I'd expected as I've stayed here before.
- Negative section of review
  
  The price of a pint! £2.10 a pint more than the nearby wine bar!
Reviewed: 22 May 2024 Stayed in May 2024

John United Kingdom
From € 211
The Ebrington Arms
Chipping Campden, United Kingdom

Average review score: 8.9
- Positive section of review
  
  The staff were notably friendly and helpful. Food was first-class albeit over-priced. Bed was comfortable. Good 'pub' atmosphere.
- Negative section of review
  
  Both the food and the accommodation were over-priced. There is no sound-proofing - understandable in an old building like this - but that meant that all sorts of odd sounds could be heard in the bedroom. Confusion over billing arrangements with booking.com
Reviewed: 22 May 2024 Stayed in May 2024

Peter United Kingdom
From € 146
Grapes Hotel, Bar & Restaurant Snowdonia Nr Zip World
Blaenau-Ffestiniog, United Kingdom

Average review score: 8.5
- Positive section of review
  
  over all satisfied and best was the lady who was serving Breakfast, always smiling and no effort for her to look after us. thank you
- Negative section of review
  
  all good
Reviewed: 22 May 2024 Stayed in May 2024

subhash United Kingdom
From € 61
Stepney Green beds to stay 24
London, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Great location Easy access Felt very safe with security locks on room
- Negative section of review
  
  Pictures didn’t exactly match, think it may have been of a different one of their properties but still clean good nice facilities
Reviewed: 22 May 2024 Stayed in May 2024

Sara United Kingdom
From € 105
Static Caravan on Lady's Mile Holiday Park
Dawlish, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Lady's Mile park Dawlish is amazing especially the staff
- Negative section of review
  
  Couldn't get in caravan. Key code information incorrect so no key to enter van. No hot water. Microwave disgusting. No TV reception. Pee stains over all the upholstery. Could not get any contact with owner. She did not answer phone at all. The staff at Ladies Mile tried numerous times to no avail.
Reviewed: 22 May 2024 Stayed in May 2024

David United Kingdom
From € 77
Park House Hotel
Blackpool, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Everything staff were very good especially young lady Tammy
- Negative section of review
  
  First night the entertainment was very good but poor the nites after
Reviewed: 22 May 2024 Stayed in May 2024

Paul United Kingdom
From € 76
Westleigh
Morecambe, United Kingdom

Average review score: 9
- Positive section of review
  
  Beautiful view from bedroom, and location
- Negative section of review
  
  Small bathroom
Reviewed: 22 May 2024 Stayed in May 2024

Yvonne United Kingdom
From € 210
The Dixon, Tower Bridge, Autograph Collection
London, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Quiet room, modern, new furniture
- Negative section of review
  
  At arrival a room u der ground offered for our 10 days stay. Room cleaning without exception late in afternoon and not clean (floor not vacuumed daily, glasses and cups not cleaned). Call at 23:30 related to room payment which was done at arrival, including a second full charging of the room without information. Overall very disappointing for returning guests who spend 16 nights in this hotel over the last 6 months.
Reviewed: 22 May 2024 Stayed in May 2024

Beat Switzerland
From € 108
The Bird In Hand
Maidenhead, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Convenient to Heathrow.
- Negative section of review
  
  Room 10 has sloping ceiling with velox windows which is uncomfortable. Booked an executive room, but they only have one type of room - standard. Menu did not impress - chicken milanaise was just a breaded chicken according to waitress and only steak available was a hanger steak. Hotel is tired with lots of maintenance needed.
Reviewed: 22 May 2024 Stayed in May 2024

Ian United Kingdom
From € 124
Jorvik House
York, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Beautiful location
- Negative section of review
  
  Rail to attic was awful, no support and when carrying luggage is quite dangerous Dusty Blinds broken Shower hand held leaking water everywhere Bed ridiculous hard Carpets so hard We are really disappointed about our stay we was newly weds so this was our mini honeymoon and feel disappointed with the stay While other rooms might be better the attic room wasn’t at all enjoyable I had been told good reviews from people I know have stayed but they never stayed in the attic room We wouldn’t stay again if it was the attic room
Reviewed: 22 May 2024 Stayed in May 2024

Daniel United Kingdom