1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The greeting was exceptional and all the staff were very helpful and friendly. This is something money can't buy. The food was very good with a very wide choice and the dining room was cozy and warm with an agreeable atmosphere. We enjoyed our stay very much, not knowing what to expect from the area as we had not visited Liverpool before. The hotel is well placed to visit Liverpool without staying in the city centre.
Positive section of review
Absolutely lovely hotel , up near the Castle , nice bar and outside area. The rooms are very clean and the beds are very comfy. Breakfast was freshly cooked and lots of choice . Really nice! Would recommend and we will be back we had a great day/night
Negative section of review
Nothing bad to say, was great.
Positive section of review
Lovely warm cosy room with everything you need and local to everything we need and devenly booking again
Negative section of review
The gary unit could be drusted and tea towel for drying up
Positive section of review
The hotel was very accommodating to my family and 2 dogs.
Positive section of review
Staff freindly hotel very clean food lovely .
Negative section of review
Lager brandsat bar. No mirror at table to do make up and hair also no fridge to keep drink cool. .
Positive section of review
Location, size room, breakfast, elevator.
Negative section of review
There are no drinking water and no bath towels in the bath room.
Positive section of review
Room cleanliness and decor
Negative section of review
Chaos in giavanies resteraunt, poor organisation, we go our food delivered seperately so ate alone and poor quality also water leaking through the ceiling and lights .many people queuing and bookings were nor listed apparently A very poor experience and couldn't wait to get out of the resteraunt. Feed and run! Geneal lack of signage, and wrong information provided eg breakfast location. Felt more like a 60s butlins camp than a hotel.
Positive section of review
The lake views were lovely
Positive section of review
Friendly clean warm
Negative section of review
No problems
Positive section of review
Location was good
Negative section of review
The shower head wasn't connected was a bad smell in the bathroom and wasn't very clean