1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Andrew was a wonderful host, very helpful and accommodating. He has 2 very sweet and friendly bearded collies. The room was great, the bed comfy and there is guest lounge. It was quiet with a lovely sea view.
Negative section of review
Nothing. I knew about the shared shower so it was fine
Positive section of review
Everything was excellent - much better than a hotel stuck in 1 room. I’ll definitely stay again when I’m next in Manchester.
Positive section of review
Location is good, although the pin on the app is not the actual address. But still close to West Ealing Station.
Negative section of review
The bed is a spring mattress which I don't like and you can feel the springs. The kitchen utensils, cutlery and crockery are okay but there's a different amount of everything which is a bit annoying and the pan is in very bad condition. The bath does not drain well so when you shower you end up in a pool of water. I did not like the pillows and duvet, but that could be personal preference. The plug points do not have USB ports.
Stansted Mountfitchet, United Kingdom
Positive section of review
Very close to the airport. Comfortable bed. Nice toiletries, big TV
Negative section of review
On arrival I checked in and was given my room key. After going to my room it didn't work. I went back to reception with my luggage and was greeted by a lady with a very serious look on her face. I told her my key didn't work and she advised me that it had been blocked due to my payment being declined. She made me feel like a criminal and after checking my account, no payment was requested or declined. I made the payment on another card. The sensible thing to do would been to make a quick call to my room asking me to come back to reception to sort the payment out, to simply block the room key is completely wrong and embarrassing. The room was very dated, the carpet completely worn out, I don't think it's been updated in many years. The lights made a loud buzzing sound so had to turn them off.
Positive section of review
Room was spacious, quiet and well heated. Bed was comfortable.
Negative section of review
Decor was tired. Inadequate power sockets in our room. Tes & coffee supplies were meagre. Breakfast was charged as an extra. Use of the swimming pool was chargeable. Certain reception staff were unwelcoming.
Positive section of review
It was close to the center and lovely view
Negative section of review
There wasent enough plugs
Positive section of review
The bed - always a pleasure!
Negative section of review
Couldn't open the window - not good!
Grays Thurrock, United Kingdom
Positive section of review
Nice friendly staff
Negative section of review
Pool out of use
Derry Londonderry, United Kingdom
Positive section of review
Friendly
Negative section of review
Difficult to find. Access by key only