Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Premier Inn Abu Dhabi Airport Business Park
- “Everything was great! It was my second stay in the hotel.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Saint Paul
- “Great value for money. The room was spacious and clean with everything we needed. The bed was huge, super comfy. Very happy with the choice of the hotel!”
Canada

Basecamp Resorts Revelstoke
- “We were able to cook dinner and have a quiet evening with our family. We were also able to bring our dog,”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Ellinon Thea Arachova
- “Clean nice view room good breakfast”
Indonesia

Canggu Cabana Resort By Ini Vie Hospitality
- “Ini Vie Hospitality strikes again!! I cannot believe I found this hidden gem 😍. I had a seamless check in with the lovely lady who made sure I had all the information about everything I could do in and around the accommodation. Initially I had booked for 1 night coz it looked so good on paper that it sounded too good to be true. Lo and behold I was transported to a perfect place I felt like I was in a private island but I was still in the city. I had to check out because it was fully booked for me to extent, I stayed at Teratai villa (another Ini Vie masterpiece) while waiting for availability again at Canggu Cabana as soon as there was an opening I went back for my final night in Bali and Giri sure made it worth it for me. Giri thank you for the finishing touches, the floating breakfast and the flower bath and the little gift ❤️. I will stay in this accommodation for sure in the near future. All my love, Wendy.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

APA Hotel Asakusa Kuramae
- “Convenient location: Near the Toei Line. Easy access to airport train. The best restos in Asakusa are accessible by walk. Asakusa Donki is also in walking distance, around 18 mins away. Quiet surroundings. Staff during our check out was kind and helpful.”
Malaysia

I am Jazz Hotel
- “All good. Recommended. Near to karaoke place.. Clean room & comfortable bed.”
Netherlands

t Heerenhuys
- “Very quite, ideal for working, very clean and the owners are very kind and helpful! I felt like being home! Would recommend 5/5!!!”
Poland

Hotel Arłamów
- “Excellent spa, especially the hammam ritual and sauna she-master. Golf academy - wonderful teacher Janek, Everything perfect, thank you- we will be back ❤️”
Portugal

T2,Casa Sol e Mar 50464/AL
- “Amazing. Perfect location, the house is clean, it provides all services and the terrace Is wonderful. Thanks!!!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Princess Kamala Beachfront Hotel - SHA Extra Plus
- “We enjoyed our stay here, it's in a great location, the staff were friendly and very helpful. We had a swim up room which was lovely and the air conditioning was very good.”
Turkey

Ceran Stone House
- “Everything was Fantastic”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £60
Creston Villa Guest House
Lincoln, United Kingdom

Average review score: 9.7
- Positive section of review
  
  The hosts Iain and Anna were very welcoming and nothing to help was too much trouble. The bedroom was very clean when we arrived and the breakfast room was very clean, we never requested room service. Only a continental type breakfast was available but this proved more than sufficient for our needs.
- Negative section of review
  
  Hard to fault but perhaps parking cars in the nearby streets might be problematic in some cases? That said this was no problem for us and we were able to easily find safe and near parking on each of our 3 night stay
Reviewed: 3 May 2024 Stayed in May 2024

Peter United Kingdom
From £49
Holiday Inn Basingstoke, an IHG Hotel
Basingstoke, United Kingdom

Average review score: 7.5
- Positive section of review
  
  Convenient parking. Easy and friendly check in. Suitable accommodation for our requirements. Good heating in the bedroom which was simple to adjust.
- Negative section of review
  
  Dreadful service in the restaurant as a member of staff did not turn up on the Saturday night. The food when it finally arrived was not properly heated through and the choice was limited even if it was on the menu. The bed was badly dipped in the middle and we had 2/2 sleepless nights.
Reviewed: 3 May 2024 Stayed in April 2024

Jo United Kingdom
From £59
Windmill Farm Lincoln by Greene King Inns
Lincoln, United Kingdom

Average review score: 7.5
- Positive section of review
  
  The room was very spacious and perfect for a family of 3. The bed was massive and comfortable. Full working tv and facilities.
- Negative section of review
  
  Although the fake plants in the room was a lovely decoration, they were not ideal when having a child in the room. Maybe a round coffee table instead of a rectangular cornered one. Unfortunately our little one did bang his eyebrow on the corner of the table but wasn't severe. To also maybe look into having socket protectors in the room too.
Reviewed: 3 May 2024 Stayed in May 2024

Hannah United Kingdom
From £65
Large Air-Conditioned Bedroom w 2 Double Beds & King Size Sofa Bed w Ensuite Bathroom Near Grand Union Canal - FREE Parking
Southall, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Location to the airport. Free parking. Instructions were clear on how to find it, someone available to check us in promptly.
- Negative section of review
  
  Small room, felt cramped. Bedding very warm, not my choice of linen.
Reviewed: 3 May 2024 Stayed in May 2024

Sian United Kingdom
From £105
Leicester City Center Perfect stay
Leicester, United Kingdom

Average review score: 6.3
- Positive section of review
  
  The staff were accommodating, especially the young lady at reception. Very polite, thorough, and friendly.
- Negative section of review
  
  The area was as to be expected, being near a city centre. There seemed to be a lot of people hanging around outside of the property, but it felt safe and secure inside of the building. The security was excellent. Overall, it is a pleasant stay and great value for money. Would stay again.
Reviewed: 3 May 2024 Stayed in March 2024

Julie United Kingdom
From £75
The Seaton Lane Inn - The Inn Collection Group
Seaham, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Great room. Great food and staff went above and beyond to send back a cuddly toy. Great Stay!
Reviewed: 3 May 2024 Stayed in April 2024

Duncan United Kingdom
From £128
The Sandbeck, Grosmont
Whitby, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Breakfast was said to be continental and wasn’t just cereals placed in corridor to room
- Negative section of review
  
  Balcony was dirty and you had to duck your head to get out on to balcony from a window no other occupants in the place as building work was getting done
Reviewed: 3 May 2024 Stayed in April 2024

caroline United Kingdom
From £66
ibis London Heathrow Airport
Hillingdon, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Bar and reception area were clean and well decorated
- Negative section of review
  
  Corridors need refreshing and the rooms are basic
Reviewed: 3 May 2024 Stayed in April 2024

ArranDw United Kingdom
From £74
Rob Roy Hotel
Aberfoyle, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Great hot water in showers. Nice grounds.
- Negative section of review
  
  Long, long, long walk to my room. Terrible wifi. Parking miles from room.
Reviewed: 3 May 2024 Stayed in April 2024

Susan United Kingdom
From £90
The Erskine Arms
Conwy, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Excellent great choice good see
Reviewed: 3 May 2024 Stayed in April 2024

Paul United Kingdom