1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We didn't actually use this facility but there was a good varied menu available. We received complimentary tea and delicious scones on arrival. Location for Kew Gardens was perfect, within short walk to choice of two entrances. Accommodation was clean and comfortable with the added benefit of off road parking right outside (may be dependent on apartment selection). Excellent hospitality and service by host and staff. Would recommend.
Negative section of review
,There was some traffic and aeroplane noise, but not enough to be annoying and where isn't there in London. Not a criticism, more an observation.
Positive section of review
A wonderful relaxing stay, Tina & Amanda offer a standard of service that is often not seen in this type of establishment these days. We did not use our car at all during the time we stayed, lots to do and see in the area, we shall be back should we visit Swanage again, and as for Breakfast, it was exceptional, cannot recommend Swanage Haven highly enough!
Negative section of review
Everything perfect really not sure if there was a shower fan in our ensuite which caused to room to mist up even with the window open. However, this did not affect the use of these facilities.
Stratford-upon-Avon, United Kingdom
Positive section of review
The apartment was... very clean.... everything one needed was there....beds were so comfortable.... location was excellent.....near the river.... town centre..on the doorstep
Positive section of review
The house was clean and tidy with TV's in each bedroom and the lounge We received a quick response to questions from the owner through messages.
Negative section of review
It was very unclear about road parking. All cars seemed to have up to date residents parking permits on, so we ended up parking on Jubilee drive, which had limited parking, as we didn't want to risk a ticket. Would have been good to have a visitors pass. The bathroom had no lock and the door catch was stuck on open. There was no facilities pack to be seen, such as wifi codes, street parking details etc.
Positive section of review
Beautiful hotel with wonderful seating areas in coutyards outside. Staff bent over backwards to fulfill every wish.
Negative section of review
Nothing
Positive section of review
Staff very good, food was nice, location amazing and outdoor area super
Negative section of review
The bathroom (5) felt like it needed freshening up, the bed and pillows were too soft for us.
Positive section of review
Central location close to the main road and easy parking.
Negative section of review
Nothing to dislike
Positive section of review
Smoked salmon and scrambled egg was very nice
Negative section of review
I orefer a buffet type of selection where i can choose my own combinations eg, I would have liked a simple fruit salad with yogurt but that wasn't on offer. Don't like mugs without saucers. Just makes drips on the table if you use a teaspoon (but i didn't have one...borrowed husband's) Apple juice tasted diluted. Toast was very pale, limp and tough. We had to ask for butter. No side plate for toast. Not good trying to spread butter and jam on a plate already used for bacon and egg. My husband asked for his egg to he turned but it wasn't. It was brought back in a similar unturned state...perhaps the staff didn't understand this request. Some fellow diners had ages to wait for omelette. I can honestly say I enjoyed my recent breakfast at the Earls Court Premier Inn (cost £12.99) much more than this one.
Positive section of review
Very professional staff. Enjoyable stay.
Negative section of review
Nothing.