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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Property was very clean and comfortable. Just out of town so was quiet and away from the busy town. Buses were very frequent and the bus stop was very close by. I didn’t use the bus as I enjoyed the walk. This took about 35 minutes to the main town with shops to look in on the way. The breakfast was very good and it suited me to eat in my room as I was staying on my own. I did need a bit of help with the front door and my room using the key pad as I cannot see very well but I soon got the hang of it.
Positive section of review
The 2 gentlemen at reception were lovely. Very central to Lancaster Gate tube station and of course Hyde park. Local restaurants,bars shops cafes on your doorstep. Pleasant area.
Negative section of review
It basically does the job. A place to sleep and get washed. Must say it was clean. Windows are very thin and could hear people outside as if the window was open. Walls also very thin and could hear people talking next door and moving about the bedroom.
Positive section of review
Beautifully decorated and really cosy. Felt very homely and relaxing. Host was accommodating and helpful considering it was a last minute booking.
Negative section of review
Felt a little run down and could’ve been cleaner in places but nothing to really complain about.
Positive section of review
Location is great. Only stayed for one night, highly recommended to the families with kids. Enjoyed two separate rooms and kitchen facilities.
Negative section of review
The floor covering (carpets) needs deep cleaning. My nose was blocked as I have dust allergy.
Positive section of review
Loved the location very quiet and peaceful just what I wanted.
Negative section of review
We booked Monday to Friday has no hot water from Tuesday it never got repaired.
Positive section of review
Fabulously clean, delicious breakfast, friendly staff.
Positive section of review
Ok but I would have liked more nutritious cereals.
Negative section of review
No food served at dinner except pizza🙁
Positive section of review
Staff were friendly and the pub was very busy ,
Positive section of review
Staff and food
Positive section of review
Location
Negative section of review
Indifferent staff, overall look and finish of hotel. Overall rather uncomfortable room. Toilet did not even have a shelf where you put the essentials. Room had no desk, « fire » exit door was 50 cm from room door which made it extremely complicated to get in and out. Overall an uncomfortable and sad looking place