1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent location 5 minutes walk from the centre of Aberdeen and 15-20 minutes from the Esplanade. There was a short walk to the train station and bus stops that gave us access to practically everywhere in the City. We made full use of Stagecoach Day Rover tickets! We enjoyed the view over the harbour watching the vessels coming and going. The accommodation was very comfortable for 2 people with all the equipment we needed, easily adjustble heating in each room and a strong wifi signal. The hosts were very responsive. The property was ready for us at first check-in time despite the fact that we had only made the booking when we were waiting for our flight 4 hours earlier. We would definitely stay at Castle Terrace again
Negative section of review
Nothing
Positive section of review
Easy to find - good service (able to check in early for fee) -good shower (bath mat in shower needed ?) -great breakfast times - able to make last-minute reservation for dinner - lovely meal and service followed by fab game of pool - nice bar area - excellent location for art gallery and everything really -a great stay (again)
Negative section of review
Grumpy service at lunch (not booked ?) -
Positive section of review
Lovely property. With excellent breakfast and comfy,modern rooms. Clear instructions about parking and arrival and generally quiet
Negative section of review
The road was busy and it was a 20min walk into town. The room smelt damp on arrival though there was no evidence of it - we needed to spray the room for a nice smell. There was a shared fridge downstairs but one in the room would have been good (no space tho)
Positive section of review
The staff were terrific. TV problem and was fixed immediately.Very central for what we wanted.
Negative section of review
The bed and couch were very uncomfortable, hard to work washing machine due to instructions on dial worn off.
Positive section of review
easy to get to, exceptionally clean, great layout, responsive host, self check in.
Negative section of review
nothing
Positive section of review
Clean and well presented Staff friendly and welcoming
Negative section of review
Room was clean/tidy and adequate - similar to any other hotel stayed in - nothing out of the ordinary - a little disappointed in view of price paid as thought this included Breakfast (only realised day before checking in I’d made a mistake and booked room only so breakfast would be extra) Facilities around the hotel such as bar and dining area were clean and tidy Due to a hiccup during our stay we were offered complimentary breakfast (in addition to other compensation- over an issue that was resolved quite quickly) which we had on our last day. Again for the £20 pp charge was extremely disappointed with breakfast - again similar to other hotels with half the price - felt very underwhelmed If I’m honest I preferred our stay in Titanic Liverpool which was far superior and which I couldn’t help comparing too 🥺
Positive section of review
Location was good when I finally managed to find it!
Negative section of review
Lots of steps to negotiate! I was unable to get any hot water from the shower.
Positive section of review
Great location. It's near to the Holyrood park.
Negative section of review
It is a little bit noisy when the bathrooms fan turns on.
Positive section of review
Friendly helpful staff
Negative section of review
Beds a little hard