1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was clean, in need of a little reburbishment but comfortable. Nice to have an opening window for fresh air. Breakfast in the dining room was excellent and cooked to order. The staff professional and attentive. Enjoyed the bar for a drink and a chat after being out for the day.
Negative section of review
The cost and availability of parking was the only downside. We felt the need to get back mid afternoon in order to secure a space in the small car park or park at a location half mile away. It would be good if a space could be reserved when making a booking.
Positive section of review
The house was fully equipped and beautiful . It had everything inside (shampoo, washing & dryer machine for clothes, iron for clothes, hair dryer and also a small box with food - Kelloggs, chocolate, popcorn, tea, coffee - for breakfast)
Negative section of review
Even though the house from the metro station was only 12 minutes away (by foot), the whole distance to go to the center was about 40 - 50 minutes. Also some comments said about the noise from the planes. For me, it was not a big problem (I didn't even hear them) but my friend said that they kept him awake sometimes
Positive section of review
Well prepared (tea, coffee,condiments and milk) and equipped(great wifi)house, warm and comfortable. Very good communication and information/intructions from hosts. Within walking distance, easy bus or train of town.
Negative section of review
Resident parking utilises card, that has to be redone every 24 hours. Always possible to park, but not always outside.
Stratford-upon-Avon, United Kingdom
Positive section of review
good breakfast with plenty of choice on the menu. Staff were really good although on the first morning one of the staff forgot to put our order to the kitchen. It was no big deal and we got breakfast eventually.
Negative section of review
There was only one toaster and feel there should be another,or maybe as it’s table service for the cooked breakfast toast could be done in the kitchen instead of queuing. Bacon over cooked.
Positive section of review
Clean and comfortable in a fantastic location. Friendly staff, spacious room.
Negative section of review
All good!
Positive section of review
Good value hotel close to shops and restaurants
Royal Tunbridge Wells, United Kingdom
Positive section of review
Comfortable and helpful staff team
Negative section of review
All was fine
Positive section of review
No breakfast was provided
Negative section of review
There was no one available and no information where to get food
Positive section of review
Most staff were friendly
Negative section of review
Our room was meant to be a deluxe double bedroom but there was nothing deluxe about it. It was actually the same as my sisters standard double bedroom. Our sofa bed was broken and the staff couldn't do anything about replacing it. Furniture was dated and the mattress on the main bed was very springy and soft. The travel cots didn't have cot bed mattresses
Positive section of review
excellent breakfast.
Negative section of review
bar prices a little expensive.
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