1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything! Cosy, comfortable, clean. Loads of space for the kids to play. All amenities have been carefully considered for guests. The log burner is so cosy and puts out so much heat. This is the first time we have stayed since the hot tub has been installed and it was a welcome feature for us and the kids!
Negative section of review
I have zero complaints!
Positive section of review
Everything - however I must say that the ATA’s (all of them without exception) were excellent and extremely attentive. From the moment we checked in with our two dogs, we felt at home.
Negative section of review
Nothing
Positive section of review
Great friendly welcome, good food, atmosphere in the bar was superb and the breakfast next morning was delightful and the location was wow
Positive section of review
The staff were so helpful and showed us around the minute we got there! The room was the perfect size with everything we needed!
Positive section of review
Very little. I always try to give a fair review but there was little good to say in my experience here.
Negative section of review
On arrival, had to wait 25 minutes to be checked in as receptionist was not there. There was no apology for being kept waiting. On getting to my room, there was coffee in the cup and the tea tray was dirty, the bin had not been emptied and there were hairs in the bath and a stained towel. Clearly the room had not been cleaned. I went back to reception and politely asked for a room change. There was no apology but she said someone will come up. Ten minutes later someone arrived and cleaned the room and bathroom. That night when I went to bed, the mattress was so worn I could feel the steel springs through it which made an uncomfortable night (i am not a big person). It was a single room with a sloping eave ceiling which made the walking space so narrow, I hit my head twice. The shower screen would not stay in place so showering created a flood on the bathroom floor. On checking out next morning, a different receptionist finally apologised but it was too little too late. I cannot recommend staying here.
Great Yarmouth, United Kingdom
Positive section of review
Friendly welcome, lovely balcony room with sea view. Great breakfast and very clean and welcoming room
Negative section of review
Nothing
Positive section of review
Very close to metro , well equipped also a lot of shops around and very quiet area 🫶
Negative section of review
Nothing negative
Positive section of review
Location quirkiness of building, staff were warm welcoming friendly.
Negative section of review
Be aware there are steep stairs if you are not fit
Positive section of review
Room was spacious, quiet and well heated. Bed was comfortable.
Negative section of review
Decor was tired. Inadequate power sockets in our room. Tes & coffee supplies were meagre. Breakfast was charged as an extra. Use of the swimming pool was chargeable. Certain reception staff were unwelcoming.
Dalston, United Kingdom
Positive section of review
It was nicely decorated
Negative section of review
Not even basic utensils and dishes, sofa was horrendously uncomfortable and being opposite a pub that was very loud we got no sleep I wouldn’t return