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Positive section of review
Reception and bar area nice and restaurant . shame about the bedrooms full of dust and white powder all over the desk where the tv was. Toilet which moved last year also not been fixed. Poor quality in the bedrooms. The beds in the family room terrible was like sleeping on a board.. we stayed the week before in a cheaper family room so paid a bit more for a up grade room. The cheaper family room bed were much better. Both rooms needed up grading. And some money spent on them. As the paper was also peeling off the wall. Some staff were lovely and helpful shame about the manager. Also a very strong smell of wee in the hall way leading to the room.
Negative section of review
The room was not worth the money the toilet moved which was the same the year before the towels and bath robes need to be replaced as there where off white they need putting in the bin. The cleaners need to watch what they clean with as the white marks all over the desk where the tv was like cream cleaner that had not been cleaned off which should of been used in the bathroom not the bedroom area. I am just wondering if the same cloth was used to clean the bathroom has the bedroom which I hope not. Maybe the manager should get out of the office and go and check her staff
Positive section of review
The staff are super friendly. We appreciated the warm welcome and that nothing was too much trouble. The room was clean and we felt they’d really taken the time to think about the little touches that make a guests stay that little more enjoyable and comfortable. Highlight of the stay… definitely the breakfast! Huge portions, great quality ingredients served quickly and efficiently so everything was piping hot. I left so full, I didn’t have to eat for the rest of the day!
Negative section of review
Our neighbours were clearly early risers and were a little noisy, so our much needed lie in was not to be unfortunately. Definitely no fault of the owners though.
Positive section of review
The breakfast was a selection of hot and cold which we didn't expect, the pub had a good selection of popular drinks. The hotel was secure as had to use cards to use lift and enter rooms. Smoking area outside has a bench for you to sit on and is under a shelter perfect for rainy days
Negative section of review
The only thing we took a while to get used to was the cards to enter rooms
Positive section of review
Address a little misleading, but once there, it was an unexpected gem of a cottage. Quite with a neat front garden, with table and chairs to sit out, with very friendly neigbours. The kithcen was well equiped. The huge railway viaduct was visible from the cottage and easily eccessed.
Negative section of review
That we could not stay longer. Main bedroom mattress was a little tired.
Positive section of review
Excellent communal areas. Made it really easy to make friends and connect with other travellers. Breakfast was good for value, and the staff were hospitable and warm.
Negative section of review
The showers have unusual locks. If someone presses on the door, it opens a fair bit (this happened to me).
Positive section of review
The location was perfect for our needs, close to everything we wanted. And an ideal base for walking or running.
Negative section of review
Water pressure in the kitchen(a trickle)and upstairs shower poor.The decor and general maintenance round about and inside was very dated and tired and very cluttered for a holiday home. I think the games room need reorganised or relocate the space invaders!!!!!
Positive section of review
Easy access, clean and comfortable room, friendly staff. Would come again Ps .mire milk sachets please!!
Negative section of review
.....all good.
Positive section of review
Beautiful old hotel, fantastic location by beach, delicious meals, friendly staff
Negative section of review
Room was too hot, no soap or any toiletries provided
Positive section of review
location is fantastic! we got a really nice view facing the Tower of London!
Positive section of review
Great place to stay nice a quiet and great views