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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • DSV Property

    - “They assisted me nicely and great service. Hoping to come back and stay again.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Bristol The Time Berrini

    - “adorei a presteza do atendente do check in”

  • Pan Pacific Vancouver

    - “It’s just in the cruise port perfect”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Hellenic Hospitality House

    - “The location is absolutely perfect! You can reach the main historical places by walking distance. There are a lot of good restaurants, nice surrounding area, a lovely staff and the apartment is amazing, comfortable and cozy.”

  • Sanubari Ubud

    - “This was the one the best places I stayed in Bali. The hotel is small and amazing! The view on the first floor is great and everything is so well arranged. Watermachine in the room was impressive and breakfast delivered to your room every morning. It’s so peaceful and close to a lot of busyness as well. I would definitely come back!”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Intergate Osaka Umeda

    - “The rooms where spacious, staff were so kind and helpful”

  • Heahtitude - Children Not Allowed

    - “We spent three nights at Heatithude and very much enjoyed it. It is in a small, authentic town half an hour drive from Tanah Rata. Host Dennis is very helpful (he took us in his own car to the scooter rental company on our first day), room is clean and has a nicely decorated attached bathroom and the terrace on the small river at the back of the house is very nice to sit and drink a cup of coffee from the shared kitchen. We recommend this place!”

  • Hajé Hotel Restaurant de Lepelaar

    - “Perfect little place for 1 or 2 night stay. Clean and spacious with super comfy bed. Lovely outlook over the lake and geese and ducks. Great to have a takeaway shop close by for coffee and snacks.”

  • 3V Apartments

    - “Apartments are beutiful, clean and comfortable. Ownew is always online to give any answers or support. Placement is perfect to walk all over the city”

  • The Homeboat Company Albufeira

    - “We really appreciated the atmosphere of Marina de Albufeira with all its small restaurants, terraces, activities and music. Staying in a place like this provides really laid-back vibes. Besides, our Houseboat 8 was provided with everything we needed for a comfortable short-term vacation. It was clean and had all modern facilities. Having breakfast on the front terrace was enjoyable, sunbathing on the upper deck was fantastic. Our huge thanks to every member of the Homeboat Company Albufeira and special thanks to Nana who helped with checking in.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Shanghai Mansion Bangkok

    - “The property was in a great location, and the decor was fantastic, really beautiful. The staff were superb! They organised early airport transport for me, and a packed breakfast was waiting for me in the morning, as I had such an early departure. Faultless from start to finish.”

  • Vie Cappadocia - Adults Only

    - “It was an amazing experience with a fascinating view and a perfect friendly and very helpful stuff. Breakfast was delicious and hearty, Ayzek is adorable”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Strand Palace Hotel

    London, United Kingdom

    Average review score: 8.2
    • Positive section of review

      As this my favourite hotel here in London, I really enjoyed my one night stay. At reception I was served once again with great customer service with a smile. They were able to upgrade my room to a double which I really appreciated as I slept very well. I had breakfast the following morning. Which is always delicious and plenty to choose from. I absolutely recommend this hotel to anyone who wants quality service and a lovely hotel to stay in. I look forward to staying again soon.

    Reviewed: 6 May 2024 Stayed in May 2024
    Ian United Kingdom
  • The Haycock Manor Hotel

    Wansford, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Great location, beautifully restored with great taste in furnishings. Excellent friendly, helpful staff. Rachel has a real customer focused approach, as did all the staff. A very engaged owner, which is good to see. The food was really very good and we enjoyed two dinners in the brassiere. Quiet lounge area with views of the bridge and the sun setting. A great place to stay en route from south to north.

    • Negative section of review

      Nothing we didn’t like.

    Reviewed: 6 May 2024 Stayed in May 2024
    Mark United Kingdom
  • Kilchrist Castle Cottages

    Campbeltown, United Kingdom

    Average review score: 8.5
    • Positive section of review

      The Cottage was clean modern and well equipped with everything we needed for our stay. The hosts were extremely welcoming and nothing was too much trouble. We will definitely be booking again.

    • Negative section of review

      There really were no negatives regarding our stay at Kilchrist Cottages.

    Reviewed: 6 May 2024 Stayed in May 2024
    Andrew United Kingdom
  • Harper's Steakhouse with Rooms, Southampton Swanwick Marina

    Lower Swanwick, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Rooms were comfy & reasonably priced. Staff were very friendly & efficient Food particularly breakfasts were good and reasonably priced. Location was ideal. Plenty of parking.

    • Negative section of review

      Nothing

    Reviewed: 6 May 2024 Stayed in May 2024
    Jenny United Kingdom
  • Gem Langham Court Hotel

    London, United Kingdom

    Average review score: 7.1
    • Positive section of review

      Liked the history of the building-as a nurse myself the building was an old nurse's home-did not know this prior to stay. Great central location for booked activities.

    • Negative section of review

      staff out of hours couldn't resolve refund issue during stay, despite bar staff's error to charge double for unwanted drink that was not ordered. This is poor customer service if staff are not trained to deal with simple services. No manager on duty out of hours means guests are left with incompetent staff providing poor experience.

    Reviewed: 6 May 2024 Stayed in April 2024
    Hannah United Kingdom
  • Macdonald Botley Park Hotel & Spa

    Southampton, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Welcoming, clean and pleasant aroma in reception upon arrival. Food was incredible.

    • Negative section of review

      The swimming pool was very small and the ceiling had black mold. The steam room smelt musty.

    Reviewed: 6 May 2024 Stayed in May 2024
    Vyki United Kingdom
  • Holiday Inn Express St. Albans - M25, Jct.22

    Saint Albans, United Kingdom

    Average review score: 8.5
    • Positive section of review

      The room was clean and stylish. The full buffet breakfast was amazing and free.

    • Negative section of review

      The room was too small for 3 adults (double + sofa). The sofa was quite uncomfortable. Reception requested my passport details which I wasn't happy to give. Too far from Cambridge.

    Reviewed: 6 May 2024 Stayed in May 2024
    Travelling Australia
  • The Royal Victoria and Bull Hotel

    Dartford, United Kingdom

    Average review score: 7.6
    • Positive section of review

      A fascinating place, lots of history, great staff and food.

    • Negative section of review

      If you have difficulties with walking and climbing stairs, you may find it difficult

    Reviewed: 6 May 2024 Stayed in May 2024
    mansfield United Kingdom
  • Delta Hotels by Marriott Bexleyheath

    Bexleyheath, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Clare on reception was brilliant and very helpful

    Reviewed: 6 May 2024 Stayed in May 2024
    Robert United Kingdom
  • Royal Oak Appleby

    Appleby, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Excellent food. Comfortable beds. Comfy bar.

    • Negative section of review

      The stairs to our attic room were steep with a low ceiling. The beams were very low in our room causing us to bend low and mind our heads. We are both over 70!

    Reviewed: 6 May 2024 Stayed in May 2024
    Kaye United Kingdom
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