1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
All the staff were so friendly and polite and nothing was too much trouble. Good location the hotel was spotless and the room was comfortable & a very good size. Has a lovely pool. The bar menu has good variety & the food was delicious and reasonably priced. Breakfast had an excellent choice and the food was fantastic. The cookies at check in are amazing and a lovely touch.
Negative section of review
A little disappointed both the steam room & sauna was not working. But other than that a great stay.
Positive section of review
I was greeted by a lovely staff member Muhammad who was very friendly. He gave us a discounted all halal breakfast and kindly offered us the best room as we booked last minute and were tired from travelling. He made me feel at ease and also cared for our experience. One of the most friendliest staff and also breakfast was decent.
Positive section of review
We came here for our anniversary and they put rose petals all over the bed for us and we had a complimentary drink at the bar. Staff were lovely. The breakfast was lovely also! I love the history of the whole building !
Negative section of review
I did find the bed a little uncomfy but that’s only due to it being 2 singles stuck together ! I wish there was more options for breakfast!! Possibly add more to there food menu for meals in the bar. Fridge needed in all rooms!!
Positive section of review
Lovely friendly Hotel in a fantastic location. Very nice rooms, excellent facilities, fabulous breakfast served by staff that couldn't do enough for you.
Negative section of review
Nothing
Positive section of review
Room is excellent, the amnities provided is well enough. Comfortable staying as it is quiter place
Negative section of review
The room location as too many stairs there to reach the room and specially if you have heavy luggage it is difficult to get in to the first floor with those.
Positive section of review
The grounds are fantastic. Our room in the towers was great.
Positive section of review
Across the road from Kings Cross and St Pancras stations.
Negative section of review
Tiny and not much room to move. Had a double bed pushed in the corner and a single bed squeezed in at the end
Positive section of review
The room overlooked the lake and was very peaceful.
Negative section of review
Extremely busy eating areas. A bit chaotic but the staff were doing their best.
Positive section of review
The room, location and breakfast
Negative section of review
Unfortunately the hotel was having renovations downstairs so the bar and restaurant weren't open which would have made the stay 10/10
Positive section of review
Location was good
Negative section of review
The rooms are very very small even though I was up graded