1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We have been charged twice! I received the Booking.com rate (£59) and when the hotel added the breakfast charge they put through another £59! As yet the hotel does not accept this has happened despite showing them the charges on my bank account! I am in direct communication with them Tring to resolve the matter
Negative section of review
We have been charged twice! I received the Booking.com rate (£59) and when the hotel added the breakfast charge they put through another £59! As yet the hotel does not accept this has happened despite showing them the charges on my bank account! I am in direct communication with them Tring to resolve the matter
Positive section of review
Location good for ICC which we attended. Pub attached to it which served food, also a garage and shop next door. Tea, coffee and kettle in room. Also iron. Good value accommodation.
Negative section of review
Food was okay. Breakfast was good. Rooms a bit tired looking although was clean. Was okay for the price, but garden centre across the road from premises was tempting me to spend lots of money. (Love my garden).
Positive section of review
Very clean, great layout. Had everything you needed. Great location, very close to the centre. Would recommend and when we come back will look to book there again.
Negative section of review
Shower needs looking at in En suite. Shower tray filled with water and wasn't draining away quickly enough, it was in danger of overflowing onto floor so had to turn water off. Maybe look at the plumbing. Other than that everything was excellent 👌
Positive section of review
Cooked breakfast was good and the hotel is generally accessible easily with parking available not far from reception
Negative section of review
Room was rather warm but there had been a sudden rise in outside temperatures We had enquired about an accessible bathroom and the reception team did reply but we received the message just after we had checked out
Positive section of review
Beautiful hotel, great location, enjoyed the food and all the staff were very helpful and friendly.
Negative section of review
Nothing
Positive section of review
Amazing property super luxury, with lots of small little touches that makes the difference.
Positive section of review
Liked that the staff was friendly and helpful. The parking was convenient aswell.
Negative section of review
The toilet been separate to the shower and sink and the sink been in the main part of the room. I found its ok for 1 person but wouldn't recommend it for a couple or family
Positive section of review
Felt valued as a customer. Nice room and great location.
Positive section of review
Very nice location by the river.
Positive section of review
Staff were pleasant and helpful
Negative section of review
The hotel needs updating, decor was timeworn and drab. we were first allocated a side annex room which had old furniture, textured ceiling finish and the only window largely obscured by furniture so very gloomy. We asked to be moved and we were moved without argument to the main building where the room was better but still dated.