1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
5 min walk from the train station, old school (in a good sense)/classy calm interiors, sincerely welcoming staff (no "trying too hard" to please) and willing to make your stay most enjoyable. The room was spacious, perfectly clean, coffee machine in the room was so right and the best mattress ever slept on. One of the best pornstar martini made at the hotel's bar made an excellent aperitivo time. A special thank you for the lovely greeting card for our anniversary.
Negative section of review
This is a rare case of 0 faults ( at least for me).
Positive section of review
Hosts were so warm and friendly. Accommodation was modern, clean and comfortable with lots of thoughtful extras and touches. Breakfast was exceptional with lots of homemade and local produce.
Negative section of review
Nothing
Positive section of review
Lovely boutique hotel, staff were very friendly. Lots of lovely little touches such as continental breakfast brought to the room each morning.
Negative section of review
Unfortunately there was a power cut on the second morning but this couldn’t be helped as was external, this meant we left earlier than planned. Staff kept us well updated and we were offered a partial refund in price for the nights stay.
Positive section of review
Fantastic welcome by Neil, Fridge in Room, large comfortable bed, great shower friendly staff , really tasty breakfast
Negative section of review
Nothing
Positive section of review
Mo who works behind the bar is an exemplary representative of the hotel! Very friendly, welcoming and helpful!!
Negative section of review
We had travelled down from Glasgow for my partners birthday, to break up our journey to London, and were hoping to have a relaxing overnight here, including using the swimming pool and spa facilities but were left disappointed by the obscure early closing time for these!
Positive section of review
Location very close to Paddington station, great pubs and restaurants around hotel for breakfast etc..
Negative section of review
Carpet was ill fitting in the room as well as the curtains
Positive section of review
The property was newly renovated and clean
Negative section of review
Heating, the lounge was freezing in the evening. Blinds either were not there or didn't work we felt really overlooked. Parking was a nightmare, it didn't seam to matter what time it was. Having to drive round a few times and parking at the bottom of the hill with luggage at night.
Positive section of review
Good location near Paddington
Positive section of review
Clean homely spacious