1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saint Helier Jersey, United Kingdom
Positive section of review
Comfortable room, it was a triple but nice that one bed was in a separate room. So handy to have the little kitchen, well stocked with cutlery, crockery etc… good service with regular clean of the room.
Negative section of review
Unfortunately the lift was out of order but Saad kindly carried our case up 4 flights of stairs!
Positive section of review
Staff were brilliant very friendly and helpful Food was excellent Rooms were a good size vert clean and comfortable Great location
Negative section of review
No fridge in room
Positive section of review
Love staying here. The staff are so welcoming, the rooms are so comfortable and it’s amazing value
Positive section of review
The location, lovely calm area, away from all the noise and mayhem at the entrance in the park.
Negative section of review
It advertises a swimming pool which is actually part of the park and for which there is additional fees to pay.
Positive section of review
Breakfast good although cooked breakfast not included. Staff were very friendly and welcoming.
Negative section of review
Roof started leaking on to the bed when heavy rain came. They are trying to fix it though. Decor needs updating. Light hanging down on bathroom mirror and damage to woodwork in bathroom.
Positive section of review
Great location clean and tidy room dinner and breakfast lovely
Negative section of review
Just had a small problem with curtains but didn’t spoil anything
Positive section of review
Comfy bed. Lovely & quiet. No outside noise. Hotel bar
Negative section of review
The air con in the room didn't really work. The body wash bottle in the bathroom was empty
Positive section of review
Clean room, friendly staff, quiet location.
Negative section of review
Breakfast was not nice. Mainly the cooked breakfast which tasted bad. Lack of pastries and fruit.
Positive section of review
Location was super for the castle
Negative section of review
The property needs more attention all the basics are in place but things need to be finished off. Smelt when first arrived, seemed to have been shut up for a while. Car parking was a issue with the bus turning circle outside the property, had to park up the road outside other houses, not ideal
Positive section of review
Location
Negative section of review
Reception staff attitude Fire alarm in room going off at at 03:45 and 08:00 staff dismissive Dirty water flowing from taps in room on arrival, staff attitude poor