1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Facilities were great with an excellent location. I had a very relaxing and comfortable stay. The bedroom was large, clean and had a lovely view of the river. The food was excellent and while the choice was slightly limited I was surprised at the outstanding quality and presentation. The bar had a good selection of malt whisky. A very enjoyable and relaxing stay.
Negative section of review
The quality of service was average at best and the staff would benefit from additional training in customer service and awareness. The hotel was very busy and I thought they were understaffed but appreciate how difficult it is to recruit catering staff in remote locations. There appeared to be a lack of management or at least supervisory presence at breakfast and dinner.
Positive section of review
Everything about our stay was perfect. Pepper the resident dog was a delight, and we had a great audience of cows while having some food on the patio in the sunshine
Negative section of review
The bathroom is worth the visit alone!
Positive section of review
Host were great, close enough to walk into town along lovely promenade, away from hustle and bustle of noisy revelers.
Negative section of review
Car parking not very good as none on site had to find free parking on road. Host did give parking permit for two local car parks but a good ten minutes walk away from property so not good when raining.
Positive section of review
Convenient location with spa and pool, surprisingly good restaurant and excellent service. Extensive garden area too!
Negative section of review
Biscuits supplied for morning tea in room absolutely awful and sunny side up fried egg at breakfast was hopelessly over cooked.
Positive section of review
Great location, beautiful building, large and airy rooms. The staff were lovely and polite.
Negative section of review
First impressions are wow, but when you look closer everything is tired, old and shabby. The hotel wasn’t dirty but it felt grubby. For instance the towels were very old and so rough like sandpaper, they were very grey from over use. We had upgraded, so our suite came with robes but these to were also like the towels and you just didn’t want to use them. Breakfast wasn’t bad but it also wasn’t good. Again everything was old and tainted and cheap ingredients were used.
Positive section of review
Ideal Iocation for where we Were going. Comfortable rooms .
Negative section of review
Breakfast was cold , overcooked.and method of service kept changing from self serve to table service. ?
Positive section of review
Everything was very good. Comfortable and very clean.
Positive section of review
The location was beautiful and so peaceful
Negative section of review
The noise from explosions at sea
Positive section of review
Keys were left inside the property.
Positive section of review
Everything
Negative section of review
Couldn’t fault it