1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We booked our stay to celebrate our wedding anniversary - the reception staff was very kind and accommodating. They gave us a very lovely room with a balcony which was unexpected (thank you!) and we were able to sit outside & enjoy the also very unexpected great weather :) The room and bathroom were very clean and fresh, there was water in the mini-fridge, cookies and coffee/tea making facilities. Free wifi. Lovely area right next to Kensington Gardens, would love to stay here again.
Positive section of review
We were met with friendly staff who booked us in quickly. The breakfast was good with a wide selection of food. Our room, although not large, was adequate for our stay.
Negative section of review
We were unaware until we got there that there is a charge for the car park.
Positive section of review
Cosy, had every thing you would need and more. Spotless. Welcome pack even had the stove set ready to light.
Negative section of review
The last few steps of the stairs as you go up does not have a hand rail and makes it difficult to get to the top. Same coming down. A secure handle or hand grip would make it easier and safer if put inplace. Bathroom spotless, great shower but the bathroom size is quiet tight. Especially for anyone that is big build or over weight they would have great difficulty using the loo or trying to fit between hand basin and shower. I realise they had to work with the size of the old house.
Positive section of review
Very central to everything, clean and parking was about 8 minutes walk away.
Negative section of review
We had a code to access the front door and then a key box for access to our room, was ok but didn’t see anyone during our stay. The lounge was saggy and not comfortable to sit on. Bed was only a double. No bedside lights, no cushions on lounge, very basic furnishings. Carpets should be replaced as very tired. Advertised as luxury apartments but not. Bar downstairs very noisy on weekend.
Positive section of review
A comfortable en-suite spacious room with good heater. The bath was a bonus!
Negative section of review
No hot water in the evening….
Positive section of review
Breakfast choice was excellent and well cooked and presented.
Negative section of review
TV was a little frustrating as it had problems with signal - it did improve after I mentioned it.
Kirkby Lonsdale, United Kingdom
Positive section of review
nice room, great food, nice beer, really comfy and cosy
Negative section of review
all good
Positive section of review
nice room, good breakfast
Negative section of review
location, was a tiring uphill walk to town & beaches.
Positive section of review
Location and clean room
Negative section of review
No staff or food facilities
Positive section of review
Nothing
Negative section of review
Poor Service