1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fabulous location and great to have a parking space. Level walk into New Quay too. View from the house was great for sun rises and dolphin spotting, as was the outside viewing area if the weather suited. Great place for a beer. Glad we booked the cottage for the location. Host checked in on us by text, which was nice. We were blessed with the weather, so were out most of the time. If you are a walker, this place will suit you just fine, as long as the weather doesn't close in - a few books or jigsaws would be good. If I hadn't found myself recently 'disabled' then I'd book this place again. It does what it says on the tin - it is cheap, cheerful and basic but a little bit magic too. Two evenings we followed the dolphins past the house and into the harbour, where we sat and watched them for an hour or so.
Negative section of review
Don't be put off by the following, it is meant to be constructive. You can have a great stay here. I have mobility issues, the stairs were a problem and the steps to the viewing area too. These were not flagged up on the description and it might help others if there were photos of the arrangement. My mobility issues are a new thing, so perhaps I should have asked more - a learning point for me. Never thought I'd be in this situation. Wifi was poor, TV reception was poor, I'm sure both could be improved easily, but you can't watch anything on catch up if someone is on their mobile and if someone is standing in the wrong place by the window, you lose the TV signal. You wouldn't be able to work from here (well why would you want to)? Take EVERYTHING with you, toilet rolls, soap, washing up liquid, scourer, kitchen roll, cling film, foil, kitchen towel, books, entertainment. If you think you will need it, then take it! There are no books, jigsaws etc and having somewhere to hang damp coats would be an instant and cheap improvement (I'd go for coat hooks over the shoe rack). Still not a deal breaker for me though. No info about where to put the rubbish or recycling either, the recycling people called on Sat AM. They don't take glass, so take that back home with you. Card, plastic, metal etc can all be mixed in one bag. Ceridigian still hand sort. We booked a budget cottage, we got what we paid for and had a lovely time so I don't want this to come across as negative, hoping it is useful feedback. The accommodation is basic but it is fine if you are out all day. If you want cheap and cheerful, then this will suit you and it is good to find that option. If I was fit, then I'd book this place again, knowing what I now know. Lovely of the host to check in that we were OK. We really did have a fabulous break in New Quay and saw so many dolphins!
Positive section of review
Great location, in centre of Port Ellen. handy for restaurants, pubs and of course the whisky trail. Niall was an excellent host and very knowledgeable of the island. He also kept us well informed prior to our trip regarding ferry bookings etc. Breakfasts were a standout with Niall only too happy to accommodate a biggest and smallest appetites.
Negative section of review
Can't think of anything
Positive section of review
It’s a beautiful hotel with beautiful garden. Very nice room with comfortable beds. The food is tasty and the staff is very polite, kind and helpful. Area is nice, close to airport which was perfect. We had a lovely time over there.
Negative section of review
Absolutely nothing
Positive section of review
A good location for our stay with very welcoming and friendly staff. Rooms were comfortable and a good size. A good value breakfast is available to start your day.
Positive section of review
Well located by the tram line dor easy access to city centre
Negative section of review
Bathroom facilities are very basic
Positive section of review
Lovely atmosphere, friendly staff, great central location.
Negative section of review
No phone for reception and no room service.
Positive section of review
Everything great value for money
Negative section of review
Nothing
Positive section of review
Lights and lobby
Negative section of review
Expensive drinks staff were rude and blunt
Houghton le Spring, United Kingdom
Positive section of review
Everything!!
Negative section of review
Our Door Keys kept becoming Unworkable / Cancelled!
Positive section of review
Location
Negative section of review
Stairs
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