1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The rooms are quite large well furnished with a very comfortable bed.Very good food reasonably priced and the staff were very friendly and attentive, similar price as a Premier inn but in a higher league altogether. Would definitely recommend.
Negative section of review
Leaving
Positive section of review
The location was nearby to the Euston London station. The hotel is small but mighty. It is equipped with the essential for a small hotel. The staff are very friendly. The breakfast was very good.
Negative section of review
It was a little too small
Positive section of review
Quiet. Brilliant central location. Staff all lovely.
Negative section of review
I'm not sure the room could be any smaller! Fine for a one night stay, but logistically challenging for three nights.... nowhere to store clothes!
Positive section of review
Very clean, efficient and good value for money.
Negative section of review
Would have liked an extra chair in our room. Only one chair for 2 people. Also, no fridge.
Positive section of review
Old world charm Bedroom and heating
Negative section of review
Parking Food and Prosecco costs Safe didn’t work, asked 3 times to fix
Positive section of review
Room was comfortable and light.
Negative section of review
No view, very warm windows open meant lots of noise loud banging and gulls. Bathroom too small not sure how a large person would cope and the extraction did not work. Don't understand why there were only 2sachets of coffee for a 24hr period and 4 milks. Seemed a bit stingy
Positive section of review
The staff were exceptional!
Negative section of review
Closet sized room, no chairs, no coat hooks/towel bars, confusing light and temperature controls, bed surrounded on three sides by walls.
Positive section of review
Proximity to city
Negative section of review
Tiny , not luxury as stated , had not been cleaned properly , previous issues with customers not addressed , shower did not work properly , nowhere to sit and eat
Positive section of review
Friendly stafg
Negative section of review
Bare room, no bedside shelf or table. No lamp, 1 chair between 3 people. One Blocked toilet shared between 3 rooms. Tiny shower.
Positive section of review
Location
Negative section of review
Inexperienced staff. Dirty room the whole place needs updating. Food was poor quality. Staff looked bored no interaction with customers