1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very quiet, on floor 7, everything was very clean, bed was comfortable, fluffy towels, shower was clean and had two different shower heads. Tea & coffee making facilities, water and biscuits all very nicely laid out
Negative section of review
Nothing really,
Positive section of review
Staff were superb. She did her utmost to find another room when she realised that because of our mobility the stairs were very difficult for us. (we both use sticks) She brought drinks up to us from the bar.iì
Negative section of review
The mattress was too hard for us.
Newcastle upon Tyne, United Kingdom
Positive section of review
FROM THE MOMENT WE ARRIVED AT THE HOTEL WE WERE MADE WELCOME NOTHING WAS A BOTHER. THE STAFF WERE ATTENTIVE, VERY COURTEOUS AND POLITE.
Negative section of review
LEAVING TO RETURN HOME
Positive section of review
In the centre of town, with a small car park behind. Recently renovated, with a good bathroom and some shared kitchen facilities.
Negative section of review
Room faced onto the road, so was a bit noisy. With the windows closed it was a bit stuffy.
Positive section of review
Very warm welcome from Receptionist. The room was outstanding, real quality furniture and the most comfy of beds!
Negative section of review
TV in the room could be slightly bigger and that is really being picky.
Positive section of review
FANTASTIC WEE COTTAGE,WAS LIKE A SHOW HOME. WILL BE BACK NEXT YEAR.
Negative section of review
NOTHING
Positive section of review
Decent breakfast, plenty of options.
Negative section of review
Hotel is a little dated but kept clean.
Newcastle upon Tyne, United Kingdom
Positive section of review
The Architecture and history
Negative section of review
Nothing
Positive section of review
Everything.
Negative section of review
Nothing
Positive section of review
Everything
Negative section of review
Nothing