1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spacious for a family of four as the cheapest hotel was going to cost much more for our stay and only offer 1 room so we choose comfort. Good decision as this worked really well for our teenage boys and us. Very clean Lovely decor and bedlinen was luxurious Offered Netflix and other options on TV Close to Man City stadium & Etihad Campus tram line (10 min walk) Washing machine & laundry powder provided Some toiletries provided - shampoo conditioner & body wash Hosts were organised and informative
Negative section of review
No dishwasher which was a pity. We probably might’ve cooked more if there was a dishwasher. Enough crockery for 4 people but just. Needed to wash up before next use so it would be nice to provide a little extra. Plenty of cooking pans & utensils though. We weren’t sure of the area in the beginning as we don’t know Manchester at all , but it was safe and quiet and convenient to getting into the city centre. Tram line was better than buses (more frequent ) but it was a good 10 min walk so for families with younger children this might be tricky. Great for families with older children or 2 couples or perfect are going to a City game as you are so close ! But of wear & tear on the carpets and sofa which is a shame as the rest of the decor and bedroom linens are so luxurious and modern and spotless. But was very clean so just our observation as we would have rated this higher if the carpets and sofa were in the same condition.
Richmond upon Thames, United Kingdom
Positive section of review
Central Richmond location, 60 seconds for the station and a short walk from the river etc. Comfortable rooms, well-run pub for both food & drink. No parking on site, but available (Chargeable) a short distance away. Good value.
Positive section of review
Super central position, comfortable and clean room. Friendly staff. Was able to leave my luggage for a bit after checking out which is always a nice gesture from a hotel. Great value for its price in my view!
Negative section of review
Nothing to note.
Positive section of review
The location is great - a few minutes from New Street Station. Plus. I like the historical details - telling us about Edward Burne Jones, the Pre Raphaelite artist.
Negative section of review
The bed was a little too hard for a really comfy sleep!
Positive section of review
Great room with view deluxe room and staff helpful good swim and jacuzzi enjoyed our short stay very much
Negative section of review
Balcony had bottle caps left on floor and needed a sweep bath was dirty with dryed in shower gel needed a good clean all else was good
Positive section of review
Beds very comfortable and clean no problems with room st all. Lady on reception very pleasant.
Negative section of review
Breakfast wasn't very good cold and poor quality. The server dropped my coffee and some landed on my pate so they transferred food sloppily to another plate.
Positive section of review
No hot water room dirty toilet didn’t flush no water in sink vile place
Negative section of review
Hole stay
Positive section of review
Very friendly and everything we needed and nice comfy stay
Negative section of review
Everything was good stayed a few times before
Positive section of review
Lean, comfortable, close to airport
Negative section of review
Nothing really
Positive section of review
Loved to village feel.
Negative section of review
The stairs were hard to take luggage up and down.