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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything in the hotel was so good , the food , the staff , our room and the hotel location We really enjoyed our stay and would highly recommend this hotel to others Thanks for our stay.
Negative section of review
The bath made strange gurgling noises everything the loo flushed or other taps were used Strange concept
Positive section of review
-closeness to amenities such as the arndale - cleanliness, facilities in the hotel
Negative section of review
Fire alarm set off at 7 AM with no warning, then once turned off it came on again.
Positive section of review
The staff were extremely friendly and professional on B arrival and departure.
Negative section of review
Just the location, which is not the fault of the hotel. I just didn’t realise it was such a walk from Camden Tube Station.
Brighton & Hove, United Kingdom
Positive section of review
Online check in, friendly staff, very good breakfast & great location
Negative section of review
No bathroom privacy in room 183
Positive section of review
Lovely people who were only happy to help with anything I needed.
Positive section of review
I would 100% stay here again beautiful hotel
Positive section of review
Location, that’s it. Ah, the Rolls!!! 😍
Negative section of review
Tiny room, not so polite breakfast staff (Philippine woman, which are usually THE BEST, but bit rude this one maybe a bad day hey), receptionist not asking the basics on check out (would have told him a few things with dirt in my room), a FIVE quid room service, in-room iPad (older than the cathedral) that didn’t work, and a soup is 10 quid plus the service charge, more levels than a Mario video game, not an issue per se, single glazing windows that woke me up as they opened by themselves (the top “sash” one) Just madness. Avoid it please and do yourself a favour. More dated than the prawn cocktail they make (didn’t know people still did in 2024!!)
Positive section of review
Aesthetic, location
Negative section of review
Room was small for the price
Grange Over Sands, United Kingdom
Positive section of review
Nice location
Negative section of review
Bit expensive
Positive section of review
Location
Negative section of review
Lack of food in restaurant I had to eat elsewhere also was told the food arrives pre packed they just warm it up and there wasn’t enough for all guests