1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location with parking very well equipped had everything we needed. Including utility room with washing machine. 3 good bedrooms with en suites great showers (upstairs shower needs a new valve)
Negative section of review
Fortunately we had great weather. However sitting room is not comfortable ..so did not use. Suggest a L Shaped sofa would work better. If weather is inclement for comfortable place to sit.
Positive section of review
Staff were lovely, very friendly and welcoming. Food was great, room was clean and pretty, and the bed was comfortable, Beautiful location. Friendly and relaxing atmosphere.
Negative section of review
I was woken in the night at one point because of a problem with a noisy boiler which was being resolved.
Positive section of review
The quality of the hotel is very low in general. Particularly uncomfortable and bad from hygiene perspective. The reality does not match the photos on the Booking website
Negative section of review
Hygiene
Positive section of review
Nice old building nearby the centre of Canterbury. Comfortable and cosy room. Despite the closeness to the busy area nearby, the room was quiet.
Negative section of review
Staff at the reception desk were correct, but not really friendly.
Positive section of review
Everything was perfect,location ,breakfast ,comfort and Mike was a very good host.
Positive section of review
The location is great - and the premises are modern and clean
Negative section of review
There was neither toaster, nor dishwashing soap, nor salt/pepper, no kettle.....
Positive section of review
Location convenient for our needs. Hotel clean Room fine
Negative section of review
2 a/c units in the room. Only one worked in our room. Never anyone on reception. Ever which is a massive pain in the arse. No one ever answers the phone either
Positive section of review
Location. Clean room
Negative section of review
Only one towel between 2. Soap dispensers empty. Tissue box with only 3 tissues in.
Positive section of review
breakfast
Negative section of review
N/A
Positive section of review
Location
Negative section of review
Bed was rock hard and crammed against the wall