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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The staff were friendly and helpful their service excellent. The food was very good. The accommodation excellent great mattress and blackout curtains aided a restful sleep.The breakfast choice was great and served promptly.Cannot recommend this hotel highly enough.many thanks to those who made it a pleasurable stay.
Negative section of review
Nothing
Positive section of review
It was so close to everything in Inverness. Loved the area, the pubs, the atmosphere.....There was no breakfast with our room but all facilities were there and we made our own toast etc which was great. And directly across from Leakey's Bookstore which was a winner with this book lover.
Negative section of review
One tiny little thing. The pub on the corner played loud music till late and is almost next door but we slept anyway.
Positive section of review
The welcome was lovely, room very nice . Excellent fresh linen and decoration. Very quiet too. Really great location for city airport and close to DLR. Excellent quiz night and nice locals. Beer good too. Nice fish and chips
Negative section of review
Sadly lots of things. The smell from kitchens bad cooking oil travelled up to the rooms. The staff need some training. The young lady in the morning was not welcoming at all. We turned up at 8 for breakfast as that's the time they said they started. Only to be told she had to open up first, the kitchens hadn't warmed up yet. We had included breakfast in our booking. To be told rudely it's only one item included not even drinks . We had to buy our tea and coffee. Never ever have experienced bed and breakfast that doesn't include a cup of tea! We stated we had a flight to catch. To be told "that's not her problem" . I was so very disappointed. As I chose a pub rather than a hotel chain to support the local economy. And it's an excellent location for the airport. We remained very polite with her, but we had to leave without eating our food fully due to it being late. The staff need training in hospitality service. To survive in the competitive market your staff need to shine. As this costs nothing.
Positive section of review
It was lovely and clean, location was great for the south shore. Staff were lovely, very friendly and helpful. Great price and we were offered a free upgrade as it was a Monday night, so the hotel was quiet.
Negative section of review
Nothing. We were happy with everything.
Positive section of review
Excellent facilities including microwave and frige in the room, 1 litre milk is in the frige. All equipments were quite new and clean.
Negative section of review
nothing bad, excellent. Town centre is about a half miles away.
Positive section of review
Good location for what we needed. Prompt reply from host when required. Nice play set in garden for children.
Negative section of review
Somers lodge was nice but needs more clothes storage like a wardrobe and draws , also checking enough utensils ect for amount of people staying . There was only a three seater couch and two hard chairs in lounge room which made it quite awkward for comfortable seating . There was also a few items not working like heated towel rail, fire , 2nd oven . Some nice new towels would be good as they were a bit old and not very thick. I think a lick of paint would make it a bit more refreshed. I feel it was a bit over priced for what it was.
Positive section of review
Stayed in the mews very clean and comfortable breakfast was lovely staff were very nice
Negative section of review
Everything was great no problems only a bigger double bed would be good
Wellingborough, United Kingdom
Positive section of review
It was very clean and comfortable and tastefully furnished and had everything we needed.
Negative section of review
Nothing ☺️
Positive section of review
Quirky hotel, staff superb, room amazing, location great.
Positive section of review
Good breakfast
Negative section of review
Nothing