1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, close to both the train station and the old city of York with all the restaurants, market and shops. Room was clean, quiet and comfortable., and a good size for a hotel. Spacious lounge/bar area overlooking the river to relax in. Helpful and friendly office staff, obliging with extra towels.
Negative section of review
Buffet breakfast was very basic, with a few options available. Due to large tour groups, we were scheduled for a later breakfast sitting. This sounds like an ongoing issue for the hotel, judging by the signs in the lift.
Positive section of review
Loved the pool, the relaxing bar area and foyer. Loved the accessible milk outside the room and fresh water. Friendly staff. Great pillow menu (V shaped would be a welcome addition) Good activities for children - mini golf.
Negative section of review
Couldn’t get a table in the restaurant easily. Lack of storage in family rooms Very small family room so not easy to all move around. Housekeeping didn’t restock each day so we had to ask for more basics ie toilet paper/tea bags.
Positive section of review
Very clean room, excellent breakfast.Hosts were very informative and approachable. The accommodation was excellently placed being near to the promenade and also the many shops and attractions and the various eateries.
Positive section of review
Location in Clifton Village is good. The hotel is a listing building, wi the plenty on character and well serviced.
Negative section of review
As listing building, no lift, with very steep stairs to the second floor. Although the hotel accepts dogs, it is not ideal for dogs as access to the room was difficult with a small pet. Would not recommend it if you are bringing pets. Parking is small and not guaranteed, and you are asked to leave your car all day rather than driving in and out.
Great Missenden, United Kingdom
Positive section of review
The Location was suitable for my journey. Good breakfast options. Staff were very polite and helpful.
Positive section of review
Location . James..Front Reception extremely helpful. Room.
Negative section of review
Breakfast staff miserable.Had to ask for food items to be replenished.Food dry or cold throughout the 3 days.Fruit salad just topped up with apple..watermelon was soggy and standing in old juice..very unappealing. Cutlery ..no spoons for cereal. Coffee bitter tasting. Preserves empty..Marmalade /apricot jam.All the 3 days. Last morning ..overcooked burnt almost inedible cossiants . Light bulb in bedroom at the side of the bed not working .
Positive section of review
The location and the room was comfortable
Negative section of review
None
Positive section of review
Gardens. Breakfast was good
Negative section of review
It was the most uncomfortable bed we have ever tried to sleep in.
Positive section of review
Personality
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
Very poor shower, bad odours in room from damp and drains, bedside light switches 4’ above bed, dirty, old mattress. I could go on but you get the picture!
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