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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fabulous central location. We stayed in the stables which was perfect for my Mother and I. Spotlessly clean, comfy beds and good pillows, quilts and towels. Loved the upside down aspect. Both tapas bar and main restaurant were extremely good, tapas bar probably got my vote as it was less formal. Didn't have breakfast as we got some baked goods from the bakers across the road. We will definitely return.
Negative section of review
Turn in to car park is very tight, but once you are in all is fine. Needed a tea towel and a sponge/cloth in the kitchen to wipe after use. Toiletries in one of the bedrooms were missing.
Positive section of review
Pub was really cosy, enjoyed the buskers night , great room especially the log burner , food amazing and good quality and decent portions - beef bourguinon and bread and butter pudding was amazing , great choice of ales and other drinks , breakfast was great , attentive staff , enjoyed the circular walk especially walking into Keld
Negative section of review
Nothing
Positive section of review
Comfortable hotel in side street off Kensington High Street, just 5 min walk from the tube (metro) and many bus routes. Room is compact but OK by London standards, with good bed, strong wifi, fridge and good size shower-room. Staff are friendly and helpful. For the central location it is good value.
Negative section of review
decor is starting to look a bit tired, but perfectly functional.
Positive section of review
Proximity to town centre and the fact that there is park8ng available at the hotel. Although renovation work was being carried out, the work van drivers were accommodating when requested to move to allow us to park. We were not informed of the works when booking, but they did not impair our stay.
Negative section of review
The bed base was badly marked, and there were sweets and tickets in both bedside drawers, also paper wrapping at the edge of bed on floor.
Positive section of review
Ideal place to meet with family. Lovely conservatory. Bar areas good. Food excellent. All staff friendly and professional. Pleased we tried this one as have tried a lot on our visits to see family
Negative section of review
Everything was good for us
Positive section of review
It was clean , modern and appealing as soon as you stepped in the door.
Negative section of review
I did mention it was a special birthday for my partner , would have been nice for a kind gesture for something on arrival .
Positive section of review
Friendly staff, close to our family gathering
Negative section of review
Noisy from downstairs bar, narrow stairs case, no restaurant facilities. Generally run down and poor quality
Positive section of review
Mattress was super good! Pain free sleep.
Positive section of review
Because it was a nice atmosphere
Negative section of review
We love everything apart for the price of the acholo drinks
Positive section of review
Location
Negative section of review
Noise, with building work