1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our room had a large balcony with sea view which was not requested. So, this was a lovely surprise. The bar/lounge/dining and outside areas were all really nice. Lots of space to eat/drink or relax. The food choice was good with vegetarian options. Dinner and breakfast were buffet style. So, easy to plate your meals as desired. Also, the room hired for our Pearl wedding anniversary was really well decorated and added to the experience. All the staff were really hard working and friendly. The hotel is within walking distance of the Bournemouth Pavilion, Oceanarium, beach, garden and shops, and more!
Negative section of review
Our room was dated and smaller compared to the rest of the group we booked for. The safe did not work and the bed had a wheel missing, so was slightly lopsided. But, thankfully it held! The shower glass did not contain the water from the overhead shower when showering. So, I had to ensure towels were in place beforehand. But, there was also an alternative hand held shower head. However, renovations were ongoing at the hotel and an injection of money is available for further updates. So, I am sure that these factors will be resolved. There was an issue with our booking. Some of the rooms booked were not showing as having been allocated. My heart sank at this. It took about an hour, but the receptionist and reception manager both managed to get this sorted in the end. However, it did slightly mar our stay and gave me some anxiety.
Positive section of review
The hotel is in an ideal location for a visit to Chester City Centre. The rooms are ideal size and comfortable for a short break or overnight stop. The bathroom was clean and modern. The staff were welcoming and friendly and very, very helpful. We will return.
Positive section of review
Excellent location only five minutes walk to two tube stations ideal for visits to central London. Hotel was very well maintained and staff were pleasant & helpful.
Negative section of review
Although room was clean & adequate for our needs it wasn't the largest we have stayed in.
Positive section of review
Spotlessly clean, comfortable, friendly with a superb breakfast. The Gyllingvase Hotel is in a great position: very near Gyllyngvase Beach and an easy walk into town
Positive section of review
Convenient to County hospital. Spotlessly clean and comfortable. Good value for money in comparison with alternative accommodation available in Hereford.
Negative section of review
I would like to have the opportunity to turn the radiators in the apartment on, just to take the chill off in the room on a cool night..
Positive section of review
It’s a wonderful place and the owners are really nice people.
Negative section of review
Nothing
Positive section of review
Good food, friendly staff, great location
Positive section of review
Breakfast room wa comfortable .
Negative section of review
Being on the top floor
Positive section of review
Clean roomy, quiet, good bed
Positive section of review
Nothing!
Negative section of review
The property was in very poor condition it was damp with plaster peeling from the walls! With water seeping in from outside!
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