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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location perfect. Arrived at 12 and asked re luggage storage however our apartment was ready which was amazing. Apartment great for a 2 bedroom if staying longer a larger living space would be nicer. Only one sofa. But as only there for one night not an issue. On departure luggage storage is great. Yes you have to pay but it really isn't alot and its secure in a locker that only you have access too. I'd rather that than in a room where anyone could get access to.
Negative section of review
Being charged twice! Paid for with booking.com but woke on the Sunday morning with a notification from the bank that staycity had taken nearly £400 blind panic and down to reception as I don't have this money free to take! Reception were amazing and it was rectified very quickly no arguments and the late check out also refunded however this wasn't instant. So I've had a few days stress waiting for the money. In the bank Wednesday. So although handled brilliantly by I think leah I could have done without it.
Positive section of review
our stay at the southbourne villa was amazing the bed and bedding was fantastic had the best night sleep, breakfast was so yummy 10/10 and Karen the host was really welcoming and went out of her way to make your stay more memorable. our first wedding anniversary was definitely one to remember something me and my husband will remember forever :)
Positive section of review
We had a lovely lunch in the bar area, shame our trip was a short one as we would like to have spent more time in the hotel as the weather was terrible.
Negative section of review
The room was a bit dated, no aircon and the hairdryer did not work fully as it was so old.
Positive section of review
fantastic location in a stunning quaint village. Close to Hebdon Bridge, although very steep hill to walk down / come back up
Negative section of review
absolutely nothing
Positive section of review
Great location, very clean, and there was always someone at reception to help. Very comfortable stay. Very clean.
Positive section of review
It was very cheap and honestly good value for the money, the room was big and the location was great.
Negative section of review
Not the comfiest bed with the best amenities, but it's certainly fine for the low cost.
Bishops Stortford, United Kingdom
Positive section of review
Welcoming, clean and roomy with great facilities.
Positive section of review
Good location, great room, excellent staff
Positive section of review
Space comfortability, location
Negative section of review
Nothing really it was just what we needed
Positive section of review
Location
Negative section of review
Dirty shower/bathroom in general, tv barely usable.