1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The reception guy was very pleasant indeed. The room was clean. Good location. Fairly quiet and central area.
Negative section of review
Shower could have had more pressure. The reading light next to the bed wasn't working. No lockers in the room.
Positive section of review
Beautiful building Great location Very friendly and helpful staff Well equiped Apartment was lovely
Negative section of review
We could not put the heating down, there were instructions...we still couldnt get our heads round it!
Positive section of review
The room, the spa bath! Being so local to everything!! Always use this hotel when in liverpool
Negative section of review
Granted we arrived early we went for food and came back for 3pm to be left waiting till 20 to 4 before our room was ready! Myself and a friend with me are nothing disabled and found it hard sitting around waiting! The lack of air con in the rooms too them rooms are so hot and stuffy, although the staff were brilliant and gave us both a fan each for the 1 room!
Positive section of review
Excellent. We were made most welcome by Allison and Wayne. Loved every bit of our stay here.
Positive section of review
Room, restaurant and gym all very good. Spa and pool even better.
Negative section of review
I booked last minute so may have got it cheaper.
Heston, United Kingdom
Positive section of review
Home from home. Will definitely stop here again next year.
Positive section of review
Lovely ambience. Great staff and great food
Negative section of review
Nothing
Positive section of review
Great location for Royal Albert Hall event
Negative section of review
Booked a Queen Room Small room Small bed Small shower
Positive section of review
Nice building. Spec is good
Negative section of review
Bed and room were tiny.
Positive section of review
Great room, great food.
Negative section of review
N/a