1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was a little dark, not enough lighting. Also I had sent 2 emails to see if there would be slippers in my type of room as I wasn’t sure if they were only available in superior rooms. First email gave automated response with no reply to my query. The next one said there would be slippers. After I’d checked in and got to my room there were none so had to ring down for some which were promptly brought. That was the only minor hiccup. Location excellent. Didn’t eat as late arrival and early flight
Negative section of review
Room not enough lighting
Positive section of review
Great convenient meet up for a group gathering as easy to get to. Food on the prearranged buffet and in the meeting room was great with plenty of choice. Staff were lovely and helpful.
Negative section of review
Some items on the evening menu weren't available but we were able to find alternatives. We had first room on the ground floor so a bit noisy late at night with other guests accessing the corridor quite late but nothing we needed to complain about.
Positive section of review
Absolutely outstanding. Lots of little extras in the room and the pub and the staff were fantastic. Would definitely recommend it.
Negative section of review
Nothing.
Positive section of review
Staff were lovely on arrival and gave us all the info we needed. The room was spacious and clean, no issues at all
Positive section of review
Excellent location and secure parking in their own car park
Positive section of review
Lovely room, convenient location
Negative section of review
No space at the rooftop bar so we were gutted we couldn't have a predinner drink up there, it was one of the reasons we picked the hotel.
Positive section of review
Friendly staff , good location.
Negative section of review
Room was very run down . Broken blinds. Dirty bedding. Table next to bed wasnt level you put things on it and it rolled off. Curtain poles not fixed to wall properly.
Castle Donington, United Kingdom
Positive section of review
Near to airport and family.
Negative section of review
Very basic rooms for the price. Quite outdated doors and furnishings in the bedroom. No welcome toiletries as per booking advertisement. Mattress hard as a rock.
Brighton & Hove, United Kingdom
Positive section of review
Location
Negative section of review
Tv didn’t work we went to reception multiple times and they didn’t do anything about it
Positive section of review
Nothing
Negative section of review
I took one look at the breakfast room and the facilities for making your own breakfast and gave it a miss. Limited parking next to a builders yard. The sun terrace has a footpath only feet away. The bed wasn't very comfortable, the bathroom had hand wash but no shower gel for the shower. The shower had nowhere to put said missing shower gel in easy reach and the base had been badly fitted, water quickly collected in the tray as the drain was not lower than the outer edge. The toilet in my room and the others was extremely noisy when flushed. 4* bed and breakfast? 2*s at best, more like a hostel.