1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were very friendly. Very clean and tidy although just slightly careworn in places, kitchen was well equipped, it had everything we needed to cater for ourselves though we barely used it. Location was a little close to several clubs but we barely heard the customers/music and felt safe. I would definitely stay there again. It was an uphill walk to get to the tourist area but I was expecting that.
Positive section of review
Welcoming cream tea was lovely touch. Everything you needed to know about the propery was in a well set out manual. The living area and kitchen are well set out and comfortable. Car park at the door. Wine cellar next door.
Negative section of review
Need a very small car to comfortably negotiate the narrow lane.
Positive section of review
Great location, friendly atmosphere in the pub, room lovely everything you need, bathroom had toiletries! Evening meal was excellent, good quality an very good value service excellent! Breakfast.....!!
Positive section of review
Very convenient hotel for short stays! Incredible location being right next to the train station & river. Really comfy bed & good facilities with a shared kitchen provided too.
Negative section of review
If you have a room next to the road it can be really noisy! The walls are quite thin too and my room was next to the front door so I could hear a lot of people coming in and out. They do provide great earplugs though which helped me sleep much better.
Positive section of review
Stayed overnight for my nephew's wedding. The room was a great size and everything I needed was available. Parking was easy and location of the hotel was great.
Compton Martin, United Kingdom
Positive section of review
The staff were super friendly and nothing was too much trouble. Dinner was delicious and breakfast was lovely too.
Negative section of review
Nothing..it was just great.
Positive section of review
Great parking close to the hotel. Super helpful staff and great breakfast.
Negative section of review
Window latch was broken and therefore couldn’t be secured closed - with easy access from a flat roof. Not ideal. Room was also overly warm even with the window open.
Positive section of review
Stopped before so new what to expect
Negative section of review
Only fault would have been handy to have a shower in bedroom
Shepton Mallet, United Kingdom
Positive section of review
Brilliant spa and great location.
Negative section of review
Limited menu and some of the building needing an update.
Positive section of review
Location
Negative section of review
No air con so very hot at night, cramped rooms, leaky shower, no bar in the evening for a drink (which was a shame as decor for the bar was lovely) receptionist forgot to book our taxi when requested.