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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • AR Holiday Home JBR

    - “Location, staff, and friendly people.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Mar da Lua

    - “Te gekke locatie, super lieve mensen. Een aanrader 😍”

  • SureStay Plus Hotel by Best Western Salmon Arm

    - “Good location, nice beds, enjoyed the pool, and the staff are very pleasant. We have stayed once before and will do so again.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Epic Rooms

    - “The room was so close to all the architectural sites and museums. The people were very nice and very helpful.”

  • Green Space Villa

    - “Everything was perfect ! We wanted to be a bit outside of Ubud and it was a very nice location ! We loved the bungalow, the food, the kind staff and the peaceful environment of this place, it made our stay so memorable ! Absolutely recommend staying here !!”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hakone Onsen Yuyado Yamanoshou

    - “I liked that you can have a private onsen session for 1 hour. The onsen experience exceeded my expectations. The room was really spacious. The breakfast and dinner were very delicious and hearty. There was so many small dishes. My favorite dishes were the steamed rice with small white fish and the vegetables tempura.”

  • Holiday Inn Sepang - Airport

    - “Friendly staff, great food, fantastic room with everything you need”

  • Witte Berken Natuurhotel

    - “Really great Hotel in a great environment. Many little nice details.”

  • Fama Residence Gdańsk Old Town

    - “Very good location, very nice stuff, very good price”

  • Monturi Hostel

    - “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Maison Marron 2

    - “Absolutely amazing place and exceptional customer service”

  • Pera Palace Hotel

    - “We had the Greta Garbo corner room that was absolutely perfect! Roomy.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Westfield London Shepherds Bush

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Easy to follow instructions for the keypad, the room was lush, and the bed was comfy. The room has a bolt lock it felt safe and secure. The location is fantastic as I was going to the 02 that was 2 minutes away and close to underground for exploring. There are multiple bathrooms, which is great, and the price is really good value.

    • Negative section of review

      Some of the bathrooms didn't have toliet paper, but it was okay as others were stocked and could be moved around. To lock my door from the outside, it took a a few tries to figure it out, but you have to push the door towards you while turning the key, not a major issue but could be put in the instructions.

    Reviewed: 16 May 2024 Stayed in May 2024
    Hay United Kingdom
  • Monarch House

    Manchester, United Kingdom

    Average review score: 5
    • Positive section of review

      The room was big with 2 double beds though I only needed one. There was free on-street parking. I had a key and could go in and out at anytime.

    • Negative section of review

      I arrived in the night and it was difficult to identify the house as it is not labelled visibly and it was also dark outside. I only knew when I entered the enclosed front garden and saw the house number labelled on bins. There is no reception so there was no answer when I knocked the front door. I then called the number found at bookings.com and someone came to let me in promptly. The house smells cigarette. In the bedroom no wardrobe and hangers, no tv, no provision to make tea, no desk. There are 3 floors and there is only one toilet/shower on the first floor for at least 6 rooms. I woke up in the morning and there was somebody in there; I waited for 20 minutes and gave up. So I had to leave without using the toilet, washing my face or brushing my teeth. No soap or towels provided. My booking of this place was a mistake. If I had read reviews I would not have booked. I just didn’t expect there are places like that so I was naive. Oh and it was difficult to close my room door without it banging and squeaking; not fitted properly. I am not trying to discourage people from going there but it is just not for me.

    Reviewed: 16 May 2024 Stayed in May 2024
    Innocent United Kingdom
  • Brentwood Guest House

    York, United Kingdom

    Average review score: 8.5
    • Positive section of review

      Good location, toilet and sink in room, shower room separate, towels provided. Fan and Heather provided, tea and coffee facilities provided.

    • Negative section of review

      Bed was very hard and room hot

    Reviewed: 16 May 2024 Stayed in May 2024
    Beth United Kingdom
  • Hollins Hall Hotel, Golf & Country Club

    Bradford, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Clean and comfortable room. Tea and coffee making in room. Quiet and plenty of parking. Staff pleasant.

    Reviewed: 16 May 2024 Stayed in February 2024
    Rowena United Kingdom
  • Oakley Hotel

    London, United Kingdom

    Average review score: 7.3
    • Positive section of review

      We liked the homey feel about the place and the nice breakfast and getting to know the friendly staff.

    • Negative section of review

      The beds were very comfortable but a little narrow.

    Reviewed: 16 May 2024 Stayed in April 2024
    Robert Canada
  • The Millcroft

    Gairloch, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Kindness and hard working staff. Good quality linen. Cleanliness. Views.

    • Negative section of review

      Breakfast, there very little left apart from cooked option, greedy cyclists had eaten it all.

    Reviewed: 16 May 2024 Stayed in May 2024
    Glenda United Kingdom
  • Park Grand Paddington Court

    London, United Kingdom

    Average review score: 7
    • Positive section of review

      The location was fantastic being so close to Paddington Station

    • Negative section of review

      All 3 of us were in fold out beds, these were not comfortable and we didn’t sleep well. I wish I had known that proper beds would not be in our room.

    Reviewed: 16 May 2024 Stayed in May 2024
    Johanne Australia
  • Muthu Oban Regent Hotel- Refurbished

    Oban, United Kingdom

    Average review score: 5.2
    • Positive section of review

      Location was excellent and rooms nice and clean

    Reviewed: 16 May 2024 Stayed in May 2024
    Colin United Kingdom
  • Balmacara Hotel

    Kyle of Lochalsh, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Location. Quality / cleanliness of linen

    • Negative section of review

      Uncomfortable bed. Parking.

    Reviewed: 16 May 2024 Stayed in May 2024
    Glenda United Kingdom
  • Adelphi Hotel

    Liverpool, United Kingdom

    Average review score: 5.9
    • Positive section of review

      Everything

    • Negative section of review

      Nothing

    Reviewed: 16 May 2024 Stayed in May 2024
    Julieann United Kingdom
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