1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
When we arrived we were given quite small rooms towards the back of the main hotel. We were then tranferred to The Couch House I think, where the rooms were much bigger, brighter and had walk in showers in both our rooms. The breakfast were very good and the staff very very friendly. The spa facilities were great and we had treatments every day. We also ate in the restaurant in the evenings and enjoyed all our meals.
Negative section of review
Our small rooms on arrival but they were quickly changed for us.
Positive section of review
The accommodation is luxurious, it was pristine and the location is idyllic. If you want tranquility, this is a wonderful place to stay. On top of that, the hosts are incredibly warm and welcoming, and fascinating to talk to. I can highly recommend this property. I will try to return here on my next visit to Mull.
Negative section of review
The only thing I didn't like about my stay was the fact that I had to leave after only one night.
Positive section of review
The property is located in a great, safe neighbourhood and it's a 20-minute walk from the old town. The room was clean, spacious, overlooking the main road and a beautiful, historic building. If arriving from the airport, the bus stop is right next to the hotel.
Negative section of review
The lack of heat was surprising, having in mind the temperatures outside drop to 5/6 C degrees. We asked for heat in the room the very first day we arrived and they assured us, that they'll turn it on, but it wasn't on when we got back home in the evening. I asked again on the second day of our stay and they provided a tiny radiator, that hardly did the job.
Positive section of review
Location, location, location. Lovely and clean cottage. Extension lead in bedroom was a thoughtful addition.
Negative section of review
Storage heating difficult to manage, but the owners acknowledge this in their literature. Lack of wardrobe space in master bedroom but owners had made best use out of available space. Our friend tried the swimming pool but found it was, "freezing." She went to warm up in the shower and it was also cold. Reception claims it's kept at 27c. Shame because we were looking forward to using it.
Positive section of review
It was very clean and tidy and had everything you needed for a perfect nights stay
Negative section of review
Nothing
Positive section of review
Great location for exploring the New Forest. Leisure facilities were brilliant
Negative section of review
There is obviously no sound proofing in the self catering cottages as we were woken every morning by the occupants upstairs opening and closing the drawers ( it sounded like a LOT of drawers) and walking around.
Positive section of review
very clean, had everything we needed good location for what we needed
Positive section of review
The location was great, and beds were very comfy
Negative section of review
Our room was given away to another customer because they had double booked them before we got there, the staff id spoke to were rude and made it out as if it was our fault! A member of staff had knocked on the door in the Mormon we replied saying we didn’t need the service and asked if they could come back later, the member of staff unlocked our door and just walked in. Our mini fridge was full of food that was from our stay.
Positive section of review
The view. The room Perfect
Negative section of review
How hard the matress was. But I knew it was like that
Brighton & Hove, United Kingdom
Positive section of review
Great location and cool decor